Founded in 1996, CURE International is a 501(c)(3) not-for-profit Christian organization with a network of charitable hospitals and surgical programs. The largest provider of specialty surgical care in the developing world, CURE operates hospitals and programs in 30 countries worldwide where patients receive surgical treatment regardless of gender, religion, or ethnicity. Since its first hospital opened in Kenya in 1998, CURE has had more than 2.8 million outpatient visits, provided more than 204,000 life-changing surgeries, and trained more than 7,200 medical professionals.
Beginning a technology journey to bring care to more children
When Joel Worrall first joined CURE in 2009, the international not-for-profit was just beginning its technology journey. “One of the great things about working at CURE is that we’re at the intersection of two sectors that have a real need for technology innovation: healthcare and non-profit,” says Worrall.
Delivering innovative software for CURE was not without its challenges. “Right after we launched the CURE.org website and the CUREkids platform, we ran into a major performance problem that we couldn’t diagnose,” says Worrall. “Every day for 60 days the website crashed while we tried to diagnose the problem.” That was when Worrall turned to New Relic for software analytics that would provide the visibility Worrall’s team needed to fix performance issues.
“We installed New Relic and we knew exactly what was wrong within an hour,” says Worrall. “A day later, the problem was fixed and two weeks later, the site was running three times faster than it had ever run before.” It was an auspicious beginning to CURE’s technology journey—one that paralleled and intersected with New Relic’s own software analytics path.