What is Pathpoint?

Connect customer experience, app health, and business outcomes in one view

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Map

Model customer journeys and process flows with no code.

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Navigate

Track performance stage-by-stage across complex systems.

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Contextualize

Surface real-time business KPIs next to system signals.

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Locate

Pinpoint the exact service causing revenue drop-offs.

Retail and Digital Commerce

Connect every step from promo click to delivery

  • View browsing, cart additions, checkout, and fulfillment in real time
  • Quantify immediate revenue loss caused by latency and payment errors
  • Monitor applications, APIs, and services supporting each journey step
Streaming Media

Ensure seamless playback from click to stream

  • Track playback quality across device types, OS versions, and apps
  • Monitor CDN response times, cache hits, and stream throughput
  • Link technical buffering metrics to user retention and engagement
Fintech and Banking

Isolate root causes across complex financial flows

  • Monitor account opening, document verification, and activation steps
  • Isolate latency points across payment gateways and banking APIs
  • Detect drop-offs and friction before revenue and trust are lost
Gaming

Align player experience with in-game monetization

  • Track game telemetry alongside real-time business and revenue KPIs
  • Monitor matchmakers, multiplayer servers, and store transactions
  • Identify friction points causing churn or abandoned microtransactions
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