Keep shoppers shopping. Keep revenue flowing.
Deliver flawless omni-channel experiences that drive loyalty and revenue—from online apps, to physical stores and distribution centers. Monitor every touchpoint, optimize every customer journey, and protect every dollar with Intelligent Observability built for retail. Explore the New Relic Retail Solution.
Model critical journeys, such as checkout and fulfillment, to see which technical issues impact revenue.
Identify and eliminate friction in your payment flows. Monitor page load times, payment gateway performance, and API reliability to keep customers moving toward purchase.
Understand every user interaction across web and mobile without blind spots. Catch issues in testing, monitor real experiences, and diagnose problems faster.
AI-powered anomaly detection analyzes patterns to surface problems before they impact users. Resolve issues during peak sales events proactively.
Capture every user interaction—whether swipe, tap, or click. Resolve issues faster with visual playback synced to telemetry.
Deliver flawless experiences across every channel
Monitor real user behavior on web and mobile to understand exactly how customers interact—from browse to buy
Test critical flows with synthetic checks that catch issues before customers encounter them
- Replay user sessions to see errors as they happened and connect frontend problems with backend causes
Understand and replay every customer experience
Visualize user paths from search to purchase and replay sessions to see what customers experienced
Watch visual playback of web and mobile interactions synced with backend telemetry for faster troubleshooting
Privacy-first Session Replay captures errors automatically while masking sensitive data with server-side controls
Scale operations with unified intelligence
Aggregate data across all channels for a single source of truth that aligns DevOps, product teams, and business stakeholders
Model your entire business to connect technical performance to revenue impact in one visual dashboard
Leverage AI-powered root cause analysis to resolve issues faster—freeing teams to innovate instead of firefight
