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Digital is your storefront. Always be open.

When your website is your business, we can help you keep the doors open and the transactions flowing.

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Scale to your biggest day

Not only do retail applications need to be scalable, they need to be elastic too. We can help you reduce risk, boost stability, and optimize your cloud spend with real-time visibility across your modern cloud environments.

Kubernetes Cluster

Innovate to stay ahead

Best-in-class experiences are what your customers expect—but you don't want the cost of delivering those innovations to break your business. Our detailed metrics can help you connect technical performance to business impact so you can innovate confidently.

A/B Testing

Deliver a superior digital customer experience

Understanding what your customers are seeing—and the impact on your business—is essential to your success. We give you a clear, contextual view of what’s happening in the software and infrastructure that powers your digital customer experience.

Orders & Carts
REI Nordstrom Rack Ocado Technology

“New Relic helps us understand the end user experience and optimize the performance of our websites so we can prepare for and deliver a great experience, even during high-traffic events. We’re thrilled to have a tool that helps us increase visibility into how each customer’s click impacts our system at a granular level.”

Todd Wilson Director Platform Engineering, REI

“New Relic delivers the data points we need to improve our e-commerce and warehouse operations, which will greatly improve the outcome for our customers and ultimately grow our business.”

Kevin Diamond CTO, | HauteLook

“With the New Relic platform, we feel prepared to take on these challenges and deliver on our motto “shopping made easy” to provide the superior customer experience we are best known for.”

Peter Thomas Head of E-Commerce OSP, Ocado Technology

Available. Correct. Instant.

From every day to your biggest day, New Relic helps you deliver a consistently superior digital customer experience.

Web Portal


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Analyst Report

451 Research - Poorly Performing App? 79% of Your Customers are Prepared to Jump Ship


See Beyond the Page Load to Improve E-Commerce Performance