Leading observability for a better world.
We’re pioneering Intelligent Observability to create more reliable, rewarding digital experiences. But we don’t stop there. We empower every Relic to ignite positive change—alongside a continued commitment to sustainability and corporate social responsibility. Our values drive us to tackle challenges with transparency, integrity, and purpose to build a better world.
New Relic conducted a materiality assessment to identify the environmental, social, and governance (ESG) priorities most relevant to our stakeholders and business. Partnering with external sustainability experts, we gathered the perspectives of key internal and external stakeholders. We paired these insights with comprehensive research and landscape analysis to inform our ESG strategy and identify these material topics:
Our Relics
Our teams reflect the full complement of diversity we see in our customers and partners. Through systemic organizational change we're building a place of belonging that empowers our employees to do their best work and support their communities through volunteering and giving. Inspired Relics love their Mondays!
Fair and Competitive Pay
New Relic prioritizes fair and competitive pay for its employees and devotes significant resources to ensuring we meet those goals. We review current wages against the local market 1-2 times annually. Additionally, we analyze pay data and address compensation inequities on an annual basis to assess whether similarly experienced Relics are compensated fairly and equitably for performing the same or similar jobs. Pay equity analysis is accomplished using the Syndio Pay Equity (PayEQ) analysis tool and resulting adjustments are made as needed to ensure we maintain equitable pay. Finally, although all New Relic employees are currently paid significantly above the local living wage standard, we conduct annual reviews to ensure that everyone is paid competitively (and in excess of the applicable living wage rate) during our annual focal merit cycle.
Data Security and Trust
Our customers trust us with their data so we can deliver broad observability. New Relic takes this responsibility seriously, continuously strengthening our security capabilities and ensuring customers have control over their data.
Equitable Access to Technology
We’ve expanded free-tier access to the New Relic Intelligent Observability Platform for nonprofits, charities, NGOs, and students. Our commitment is to make observability open, community-driven, frictionless, and part of every developer workflow.
Environment
We believe businesses of all sizes must take bold action to combat climate change. At New Relic, we’re continuously evaluating ways to improve our environmental management strategy. We have a goal to achieve net-zero greenhouse gas (GHG) emissions by 2030, and we've set near-term targets with the Science Based Targets initiative (SBTi).
Our science-based targets:
- Reduce absolute Scope 1 GHG emissions 42.0% by FY30 from a FY20 base year.
- Continue active annual sourcing of 100% renewable electricity.
- Reduce absolute Scope 3 GHG emissions from business travel 51.7% per employee by FY30 from a FY20 base year.
- Ensure 64.7% (by emissions) of our purchased goods and services and capital goods suppliers have set approved science-based targets by FY29.
Read about our approach to GreenOps in The Observer.
Read how we've worked with AWS to power sustainable observability.
Governance
New Relic’s mission and operational philosophy is underpinned by our commitment to the highest standards of integrity. Upholding ethical business practices and complying with laws and regulations are at the heart of our corporate governance. We take pride in being accountable and always strive to be a force for good for customers, people, society, and the planet.
Here’s what we’ve been up to:
Energy and Climate
In FY24, we achieved 100% renewable energy use in our offices and offset 100% of our Scope 3 employee work-from-home electricity consumption through the purchase of Energy Attribute Certificates (EACs). We also offset 100% of our Scope 1 emissions through the purchase of carbon-removal credits.
Inspiring the Next Generation of Technologists
Eligible students receive 500 GB of data ingest and up to three full platform users. In FY24, we continued to grow this program, closing out the year with more than 1,400 student users.
Strengthening Our Security
In FY24, we adopted the CIS 18 Controls Framework. Adhering to this framework allows us to better measure the maturity of our security, prioritize improvements, and proactively mitigate emerging threats.
