WHY AGENTIC INTEGRATIONS?

Orchestrate AI agents for operational excellence and self-healing systems

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Automate complex tasks
Automate and remediate

Maximize your time though agents autonomously managing complex tasks to increase productivity.

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View insights right in your tools
View insights in your workflow

Access observability insights in your software-delivery lifecycle, including CI/CD and service-management tools.

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Make more intelligent decisions
Make intelligent decisions

Leverage RAG and GenAI to process vast data—offering predictive insights and prioritized recommendations for action.

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Fast path to remediation
Integrate simply with MCP

Utilize the MCP server for rapid, simplified, bi-directional integration with other AI agents and essential applications.

AGENTIC OBSERVABILITY INSIGHTS

Accelerate your Agentic Workflows with MCP Server

  • The New Relic AI MCP Server opens up a standardized way of enabling a powerful ecosystem of agents that fuel advanced agentic workflows
  • Popular AI assistants like GitHub Copilot and ChatGPT gain direct access to New Relic data, delivering critical insights within workflows
  • Access real-time data and root cause analysis directly in your workflow, eliminating context switching
  • Use RAG and GenAI for predictive insights and prioritized actions
Agentic integration visual with the text "Ask New Relic to identify service issue and root cause."
Agentic integration visual with the text "Help me figure out what's causing this incident"
RAPID INCIDENT RESOLUTION

Atlassian Jira Service Management + New Relic AI

  • Access in-context data to support incident resolution during swarming
  • Apply AI-suggested fixes based on Intelligent Observability insights
  • Automate post-incident review generation and learnings
INSIGHT IN YOUR IDE

The coding agent in GitHub Copilot + New Relic AI

  • Integrate the GitHub Copilot coding agent with New Relic AI to automatically detect issues for DevSecOps
  • Expedite error resolution in code changes to boost software reliability and release velocity
  • Empower teams with intelligent recommendations and the ability to roll back to stable versions
 
Chat prompt labeled "New Relic AI" which reads: "Ask New Relic which service is most likely to fail and why."
INFORMED AUTOMATIONS

ServiceNow + New Relic AI

  • Bring Intelligent Observability insights into more workstreams, like customer support and on-call teams
  • Resolve tickets faster with agentic insights, smart alerts, and prioritization
  • Automate change management in systems and services
AGENTIC AI AND OBSERVABILITY

Make all your engineering platforms smarter with observability insights

If the platforms you love and the data you need are siloed, you get finger pointing and unhappy customers. But now New Relic goes beyond telemetry insights to act as a system of intelligence for your entire digital ecosystem. 

Through agentic integrations, our AI holds bi-directional conversations with other AI agents, often facilitated by the New Relic AI MCP server,  to deliver results into your ITSM, SDLC, and other vital platforms. These orchestrations deliver automations and smart recommendations where they’re most useful to you. 

With integrations across Atlassian, GitHub, and ServiceNow—and more on the way—New Relic is the system of intelligence at the heart of your business.

Flow chart that depicts multiple stages and actions that occur in each stage.

Agentic Integrations FAQs

Agentic integrations deliver AI insights, recommendations, and task automation right within the tools (ITSM, SDLC, etc.) that Operations and Service Management team rely on. By unifying data sources and processes into an AI powered platform, New Relic becomes a system of intelligence for the digital ecosystem.

New Relic is the only platform that can deliver a system of intelligence for three key reasons:

  1. AI needs large data sets and New Relic has the largest unified and correlated telemetry data cloud.
  2. A unified platform (versus dozens of SKUs) gives our AI agents unrestricted access to all data for intelligent recommendations.
  3. Compute consumption pricing and extensible New Relic AI allows monetization at inference time. This approach delivers insights within other tools, in the context and workflows of our users.
     

Access to New Relic AI features, including the Model Context Protocol (MCP) server for agent integrations, is included for most users. The core connectivity and many basic tools are available to all. All functionality is included through Limited and Public Preview, and specific pricing will be made available prior to General Availability.

One of the key benefits of agentic integrations is that they're built on powerful agent-to-agent orchestrations that have already been architected to connect New Relic with specific tools. Rather than building a connector or defining any fields, the setup for agentic integrations is as simple as downloading the New Relic Agent into the third-party tool/environment. For specific agentic integrations, you can refer to the setup documentation.

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