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WHY STREAMING INTELLIGENCE?

Unify client-side and backend analytics for fewer interruptions.

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Raise quality
Raise quality of experience (QoE).

Analyze video/ad reliability, engagement, and quality metrics.

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Maximize viewer
Maximize viewer engagement.

Track video/ad completion rates and concurrent view trends.

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Troubleshoot faster
Troubleshoot faster.

Correlate client-side and backend data to resolve streaming issues faster.

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See what bugs customers
See what bugs customers.

Visualize individual user sessions to pinpoint video playback issues.

RESOLVE ISSUES

Achieve full-stack streaming visibility. Troubleshoot faster.

  • Configure instrumentation easily with a guided installation flow for streaming video and ad monitoring. 
  • Discover system and viewer impacts quickly with one service map of all ad and video entities. 
  • Correlate data across clients, backend services, and infrastructure to pinpoint root causes faster. 
 
 

Keep viewers watching and clicking with minimal interruptions.

  • Control quality by tracking plays, completions, failures, attempts, and abandonments.
  • Improve reliability by measuring rebuffering, start failures, and playback failures.
  • Boost engagement and ad performance with insights on completion rates, errors, and user interactions.
VIEWER EXPERIENCE

Stop churn with session analysis.

  • Use timelines of user actions with video playback, ad interactions, and seek behavior to close support tickets faster.
  • Detect playback errors associated with specific content or delivery methods.
  • Delve into data by region, platform, and other metadata to identify areas of concern and root causes.