Proactive AIOps

Prevent service disruptions with predictive AIOps, proactive alerts, and advanced ML for instant causal analysis.

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DRIVE RELIABILITY AND UPTIME

Predict incidents and automate insights

Instantly detect anomalies

Reduce MTTD easily with predictable models for issue detection and abnormal pattern identification.

Correlate incidents

Evaluate similar incidents together for faster mean time to investigate (MTTI).

Reduce noise

Cut your mean time to resolve (MTTR) with precise causal analysis that identifies root cause and relationship ID.

Collaborate faster

Prevent issues and create cross-team collaboration with contextual notifications from predictive alerts in real time.

Root cause analysis

Leverage intelligent Root Cause Analysis

Accurately pinpoint root causes and prevent issues using graph-based causal reasoning and probabilistic models
Deepen visibility across complex, multi-cloud systems with a real-time topology graph

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Proactive Anomaly Detection

Activate outlier detection

Instantly surface the highest-urgency signal rather than chase noise
Easily identify emerging issues or system drifts using adaptive models to connect symptoms across your stack
Reduce false positives and dramatically cut mean time to detection (MTTD) with advanced AI analysis

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Incident Lifecycle

Seamlessly manage incident lifecycle

Resolve issues faster with a workflow that’s an overlay on your telemetry, providing access to traces, logs, and metrics
Identify and page the right experts based on service telemetry using integrated on-call scheduling and escalation policies
Create incident timelines and postmortems instantly to reduce hours of manual documentation effort to minutes

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Incident Correlation

Correlate alert events easily

Connect similar alert events into a single issue for simpler troubleshooting
Customize automatic alert event correlation with our decision engine
Easily identify affected services across the full stack and take action

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In Context

Prioritize critical alerts

Configure alert policies that prioritize what to work on first with specific notifications from New Relic workflows
Collaborate in real time with email, SMS, Microsoft Teams, and more
Auto-update incident response in context in ServiceNow and Jira

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Gett reduces MTTR by 50%

New Relic is now my No. 1 tool for incident management, both in how it helps manage every service, and creates the notification channels. Fine-tuning alerts minimizes mean time to detect from five to under two minutes.