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Applied Intelligence

Detect, understand, and resolve incidents faster with the easiest-to-use, most powerful AIOps capabilities that reduce alert noise and find insights in the data that would go unnoticed without machine learning.

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Applied Intelligence includes:

Proactive Detection

Detect anomalies before they become incidents.

Automatically receive real-time failure warnings delivered straight to the tools where you already work, including your Slack channels.

 

Proactive Detection

Incident Intelligence

Reduce alert fatigue and prioritize the issues that matter most.

With a powerful correlation engine that makes alerts more meaningful and actionable, you can fix issues faster and with more confidence.

Incident Intelligence

Faster to connect, faster to value

Connect the tools you already use with our simple configuration UI, webhooks and APIs, including Slack, PagerDuty, Splunk, Grafana, Prometheus and Amazon CloudWatch. Or you can integrate with your incident management tools of choice.

Ingest alerts, incidents and event data from any source, and you'll start seeing the benefits of anomaly detection and automatic noise reduction right away.

Faster to connect, faster to value

Automatic anomaly detection

Get notified about potential problems in your tools of choice before they turn into incidents.

Applied Intelligence proactively monitors your services for anomalies based on SRE golden signals—such as latency, errors, and traffic—and notifies you with real-time failure warnings and actionable details so you can investigate faster.

Automatic anomaly detection

Correlate incidents to reduce alert noise and fatigue

Automatically group and prioritize your alerts and incident data to decrease noise and focus on what matters most.

Applied Intelligence establishes relationships between incidents and includes flapping detection and smart suppression to reduce noise from low-priority alerts by as much as 90 percent.

Correlate incidents to reduce alert noise and fatigue

Correlate incidents with your own decision logic

Build and gauge the impact of your own correlation logic with an intuitive decision builder that makes it simple to tell New Relic AI what data to compare and correlate, then previews its potential impact.

You can create logic based on any event attribute, adjust frequency and duration thresholds, and even choose out-of-the-box similarity algorithms, so you get full flexibility and control.

Correlate incidents with your own decision logic

Get transparency into why incidents are correlated

AIOps tools shouldn’t be a black box.

Applied Intelligence provides full transparency into why and how issues are correlated, so you have confidence in the ML models that reduce noise while ensuring that critical signals don’t go unnoticed.

Get transparency into why incidents are correlated

Diagnose and respond faster with incident intelligence

Applied Intelligence enriches correlated incidents with deeper context and metadata, so you can understand the issue and take action to resolve it.

Alerts are automatically classified based on golden signals and related components of your environments are identified, so you can quickly determine the probable cause and isolate the source of the problem.

Diagnose and respond faster with incident intelligence

Escalate incidents to the right responders faster

Route correlated incidents to the team members best equipped to respond and make noisy, misdirected alerts a thing of the past.

Applied Intelligence suggests responders based on your data, and gives you the flexibility to easily determine where and how you send issues to your teams.

 

Escalate incidents to the right responders faster

No changes to your existing incident response workflow

Connect your incident management tools as destinations quickly and easily.

Applied Intelligence delivers correlated, enriched incidents into tools like PagerDuty, OpsGenie, ServiceNow, and more, so you don’t need to reinvent your on-call workflow.

 

No changes to your existing incident response workflow

Experience Applied Intelligence

Applied Intelligence delivers guidance and analysis that makes it faster and easier than ever to detect, understand and resolve incidents.

Experience Applied Intelligence

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