Free

For individuals just getting started with New Relic or test projects.
$0 / Forever
  • 100 GBs / month free $0.25 / GB beyond
  • 1 free full platform user Access to all capabilities
  • Unlimited basic users, queries, dashboards & alerts
  • Standard retention

Standard

For growing teams monitoring production apps.
$0.25 / GB
  • 100 GBs / month free $0.25 / GB beyond
  • $99 / full platform user Includes 1 free, max of 5
  • $49 / Core User
  • Unlimited basic users, queries, dashboards & alerts
  • Standard retention

Pro

For teams and companies with more than 5 engineers and complex workloads.
Contact for pricing
  • 100 GBs / month free $0.25 / GB beyond
  • Predictable full platform & core user commit pricing
  • Unlimited basic users, queries, dashboards & alerts
  • Extended retention
  • Advanced admin features
  • 24x7 support availability

Enterprise

For companies with advanced security and support needs.
Contact for pricing
  • 100 GBs / month free $0.25 / GB beyond
  • Predictable full platform & core user commit pricing
  • Unlimited basic users, queries, dashboards & alerts
  • Extended retention
  • Enterprise admin, security & compliance features
  • 24x7 designated support + priority ticket routing

Compare features and plans

  Free Standard Pro Enterprise
Data usage
Free limits 100GB free / month 100GB free / month 100GB free / month 100GB free / month
Cost per GB N/A $0.25 / GB beyond free limit $0.25 / GB beyond free limit $0.25 / GB beyond free limit
Retention 8+ days 8+ days Extended Extended
HIPAA compliance        
FedRAMP        
Features by user type
Basic users Unlimited, free Unlimited, free Unlimited, free Unlimited, free
Basic user
Free with every plan
Get access to custom dashboards, unlimited queries, alerts, and instrumentation. Ideal for PMs, engineers, and executives who need shared performance dashboards or alert-status visibility.
Includes
  • Custom charts and dashboards
  • Unlimited queries
  • Data integrations, APIs, and agents
  • Receive alerts and notifications
  • Search/view logs
  • New Relic CodeStream integration
  • Errors Inbox
  • Advanced logs capabilities
  • Build & run custom New Relic One Apps
  • Application performance monitoring (APM)
  • Infrastructure monitoring
  • K8s monitoring with Pixie
  • Distributed Tracing
  • Network Performance monitoring
  • Browser & Mobile monitoring
  • Synthetics monitoring
  • New Relic I/O
  • Serverless monitoring
  • Alerts and AIOps
  • Service/entity maps
Core user
Starting at $49/month
Access telemetry data in your IDE, error tracking, logs, and more. Ideal for developers who want visibility into how their code performs across production and pre-production environments or who collaborate on issues with DevOps and SRE teams.
Includes
  • Custom charts and dashboards
  • Unlimited queries
  • Data integrations, APIs, and agents
  • Receive alerts and notifications
  • Search/view logs
  • New Relic CodeStream integration
  • Errors Inbox
  • Advanced logs capabilities
  • Build & run custom New Relic One Apps
  • Application performance monitoring (APM)
  • Infrastructure monitoring
  • K8s monitoring with Pixie
  • Distributed Tracing
  • Network Performance monitoring
  • Browser & Mobile monitoring
  • Synthetics monitoring
  • New Relic I/O
  • Serverless monitoring
  • Alerts and AIOps
  • Service/entity maps
Full platform user
Starting at $99/month
Monitor, debug, and improve your entire stack with access to our full platform, including APM with Distributed Tracing, Infrastructure Monitoring with Pixie, Browser, Mobile, Synthetics, and more.
Includes
  • Custom charts and dashboards
  • Unlimited queries
  • Data integrations, APIs, and agents
  • Receive alerts and notifications
  • Search/view logs
  • New Relic CodeStream integration
  • Errors Inbox
  • Advanced logs capabilities
  • Build & run custom New Relic One Apps
  • Application performance monitoring (APM)
  • Infrastructure monitoring
  • K8s monitoring with Pixie
  • Distributed Tracing
  • Network Performance monitoring
  • Browser & Mobile monitoring
  • Synthetics monitoring
  • New Relic I/O
  • Serverless monitoring
  • Alerts and AIOps
  • Service/entity maps
Admin features
Administration portal        
SAML SSO        
Automated User Management        
Multiple accounts per organization        
Support
Onboarding Virtual on-demand training Virtual on-demand training Designated virtual training Technical onboarding manager
Support channels Community forum Community forum In-app chat + email In-app chat, email, Slack + phone
Critical response SLA     2-hour SLA 1-hour SLA
24x7 support availability        
Designated support & priority ticket routing        

FAQs

Yes, we offer one of the most generous free plans in the industry so you get the same cloud-based observability used by the best software teams in the world. 

Our free tier includes:

  • 1 free full platform user to visualize, analyze, & troubleshoot your entire stack. Includes APM, infrastructure monitoring with Pixie, errors inbox, digital experience monitoring (Browser, Mobile, and Synthetics), advanced logs capabilities, serverless monitoring, AIOps, and more.
  • 100GB free data ingest per month.
  • Unlimited free basic users with access to data ingest, querying, dashboards, and alerts.
  • Standard data retention of 8 days and up.

You can use New Relic for free within free tier limits forever. You don’t need a credit card as long as you’re ingesting less than 100GBs per month and only have 1 full platform user.

Beyond the free tier, you must choose one of our plans listed above. For example, if you choose Standard, you will be billed for your actual usage each month based on:

  • $0.25 per GB ingested per month beyond your first free 100GB of data per month for all your events, metrics, traces, and logs.
  • $99 per additional full platform user per month for Full-Stack Observability, which includes APM, infrastructure monitoring with Pixie, errors inbox, digital experience monitoring (Browser, Mobile, and Synthetics), advanced logs capabilities, serverless monitoring, AIOps, and more.
  • $49 per core user with access to telemetry data in their IDE via the New Relic CodeStream integration, error tracking, custom apps, logs, and more.

New Relic One includes three user options to provide observability access to your entire engineering organization.

Full platform users can monitor, debug, and improve their entire stack with access to our full platform, including APM with Distributed Tracing, Infrastructure Monitoring with Pixie, Browser, Mobile, Synthetics, and more.
 Ideal for engineers responsible for uptime and reliability for apps and systems, or any engineer that needs advanced troubleshooting capabilities.

Starting at $49 per user, core users can access telemetry data in their IDE via the New Relic CodeStream integration, error tracking, logs, custom apps, and more. Ideal for developers who want visibility into how their code performs across production and pre-production environments or who collaborate on issues with DevOps and SRE teams.

Unlimited free basic users get access to custom dashboards, unlimited queries, alerts, and instrumentation. Ideal for PMs, engineers, and executives who need shared performance dashboards or alert-status visibility.


Learn more about New Relic One user types.

Yes. Available for Pro and Enterprise plans, our Annual Pool of Funds option provides volume discounts, predictability, and flexibility with an annual commitment pool featuring roll-overs between months, rather than a monthly commitment amount with a use-it-or-lose-it limitation or monthly overage bills.

Yes. Pay-as-you-go option is available with Standard, Pro, and Enterprise plans. 

In all pay-as-you-go plans, you will only pay for your monthly usage above the applicable free tier. 

For Standard pay-as-you-go, you can simply add a credit card. Please contact sales for Pro and Enterprise pay-as-you-go options.

It’s simple. You’re only billed for the amount of provisioned full platform or core users and GBs ingested per month at the low rate of $0.25 per GB (100GB/month is included for free for every account). At any stage, you can see your monthly usage amounts in the Plan and Usage UI available in New Relic One.

No, within our usage-based pricing, you no longer have to count hosts or CPUs. Instead, you only pay one low rate of $0.25 per GB ingested—no matter the data source or type—and paid user seats. In addition, every account includes 100GB/month for free.

Yes! Check out our New Relic for Startups options to help early-stage startups build and scale their next great idea, and our Observability for Good program for nonprofits.

We are deeply committed to the security of the data you rely on. We use industry-standard security technologies and comprehensive policies and controls to maintain a culture of security.

We enable you to process personal data requests in accordance with data protection laws, such as General Data Protection Regulation (GDPR) in the EU and the California Consumer Privacy Act (CCPA). You may also request HIPAA and FedRAMP compliant data encryption and security for your account.

Yes, you can cancel anytime on a pay-as-you-go plan. For pay-as-you-go plans, you will only pay for any usage prior to cancellation. For annual pool of funds, these are non-cancellable annual agreements. 

Can’t find the answer here?

Explore benefits of usage-based pricing