Simple, transparent pricing. Only pay for what you use.

Yes, we offer one of the most generous free plans in the industry so you get the same cloud-based observability used by the best software teams in the world. 

Our free tier includes:

• 1 free full platform user to visualize, analyze, & troubleshoot your entire stack. Includes APM, infrastructure monitoring with Pixie, errors inbox, digital experience monitoring (Browser, Mobile, and Synthetics), advanced logs capabilities, serverless monitoring, AIOps, and more.
• 100GB free data ingest per month.
• Unlimited free basic users with access to data ingest, querying, dashboards, and alerts.
• Standard data retention of 8 days and up.

You can use New Relic for free within free tier limits forever. You don’t need a credit card as long as you’re ingesting less than 100GBs per month and only have 1 full platform user.

Beyond the free tier, you must choose one of our plans listed above. For example, if you choose Standard, you will be billed for your actual usage each month based on:

• $0.25 per GB ingested per month beyond your first free 100GB of data per month for all your events, metrics, traces, and logs.
• $99 per additional full platform user per month for Full-Stack Observability, which includes APM, infrastructure monitoring with Pixie, errors inbox, digital experience monitoring (Browser, Mobile, and Synthetics), advanced logs capabilities, serverless monitoring, AIOps, and more.
• $49 per core user with access to telemetry data in their IDE via the New Relic CodeStream integration, error tracking, custom apps, logs, and more.

New Relic One includes three user options to provide observability access to your entire engineering organization.

Full platform users can monitor, debug, and improve their entire stack with access to our full platform, including APM with Distributed Tracing, Infrastructure Monitoring with Pixie, Browser, Mobile, Synthetics, and more.
 Ideal for engineers responsible for uptime and reliability for apps and systems, or any engineer that needs advanced troubleshooting capabilities.

Starting at $49 per user, core users can access telemetry data in their IDE via the New Relic CodeStream integration, error tracking, logs, custom apps, and more. Ideal for developers who want visibility into how their code performs across production and pre-production environments or who collaborate on issues with DevOps and SRE teams.

Unlimited free basic users get access to custom dashboards, unlimited queries, alerts, and instrumentation. Ideal for PMs, engineers, and executives who need shared performance dashboards or alert-status visibility.

Learn more about New Relic One user types.

Yes. Available for Pro and Enterprise plans, our Annual Pool of Funds option provides volume discounts, predictability, and flexibility with an annual commitment pool featuring roll-overs between months, rather than a monthly commitment amount with a use-it-or-lose-it limitation or monthly overage bills.

Yes. Pay-as-you-go option is available with Standard, Pro, and Enterprise plans. 

In all pay-as-you-go plans, you will only pay for your monthly usage above the applicable free tier. 

For Standard pay-as-you-go, you can simply add a credit card. Please contact sales for Pro and Enterprise pay-as-you-go options.

It’s simple. You’re only billed for the amount of provisioned full platform or core users and GBs ingested per month at the low rate of $0.25 per GB (100GB/month is included for free for every account). At any stage, you can see your monthly usage amounts in the Plan and Usage UI available in New Relic One.

No, within our usage-based pricing, you no longer have to count hosts or CPUs. Instead, you only pay one low rate of $0.25 per GB ingested—no matter the data source or type—and paid user seats. In addition, every account includes 100GB/month for free.

Yes! Check out our New Relic for Startups options to help early-stage startups build and scale their next great idea, and our Observability for Good program for nonprofits.

We are deeply committed to the security of the data you rely on. We use industry-standard security technologies and comprehensive policies and controls to maintain a culture of security.

We enable you to process personal data requests in accordance with data protection laws, such as General Data Protection Regulation (GDPR) in the EU and the California Consumer Privacy Act (CCPA). You may also request HIPAA and FedRAMP compliant data encryption and security for your account.

Yes, you can cancel anytime on a pay-as-you-go plan. For pay-as-you-go plans, you will only pay for any usage prior to cancellation. For annual pool of funds, these are non-cancellable annual agreements.