Simple, transparent pricing plans. Only pay for what you use.

Yes, we offer one of the most generous free plans in the industry so you get the same cloud-based observability used by the best software teams in the world.

Our free tier includes:

• 1 free Full user to visualize, analyze, & troubleshoot your entire stack. Includes APM, Infrastructure Monitoring, Digital Experience Monitoring, Applied Intelligence, and more.
• 100GB free data ingest per month.
• Unlimited free basic users with access to data ingest, querying, dashboards, and alerts.
• Standard data retention of 8 days and up
• Unlimited free Proactive Detection app transactions per month
• 1,000 free Incident Intelligence events per month

You can use New Relic for free within free tier limits forever. You don’t need a credit card as long as you’re ingesting less than 100GBs per month or have no more than 1 full user.

Beyond the free tier, you must choose one of our plans listed above. For example, if you choose standard, you will be billed for your actual usage each month based on:

• $0.25 per GB ingested per month beyond your first free 100GB of data per month for all your events, metrics, traces, and logs.
• $99 per additional full user per month for Full-Stack Observability, which includes APM, Infrastructure Monitoring, Digital Experience Monitoring (Browser, Mobile, Synthetics), Logs in Context, Serverless Monitoring, and more.
• $0.50 per incident event per month beyond your first 1,000 incident events per month free for Incident Intelligence.

Yes. Available for Pro and Enterprise plans, our Annual Pool of Funds option provides volume discounts, predictability, and flexibility with an annual commitment pool featuring roll-overs between months, rather than a monthly commitment amount with a use-it-or-lose-it limitation or monthly overage bills.

Yes. Pay-as-you-go option is available Standard, Pro, and Enterprise plans.

In all pay-as-you-go plans, you will only pay for your monthly usage above the applicable free tier.

For Standard pay-as-you-go, you can simply add a credit card. Please contact sales for Pro and Enterprise pay-as-you-go options.

It’s simple. You’re only billed for the amount of provisioned Full users and GBs ingested per month at the low rate of $0.25 per GB. At any stage, you can see your monthly usage amounts in the Plan and Usage UI available in New Relic One.

All provisioned full users will be counted towards the monthly bill. The cost for Full users is prorated each month based on the start of your plan and/or when a user is provisioned as full user or switched to a full user.

No. We offer both pay-as-you-go or annual pool of funds options to fit your business needs. With our simplified pay-as-you-go pricing, you only pay for what you use each month beyond the free tier. Sign up for free with no credit card required to get started.

Yes! Check out our Observability for Good program.

For pay-as-you-go plans, all payments are made via credit card based.

For annual pool of funds plans, we can issue an annual invoice with payment via PO and/or ACH, wire, or check. Please contact sales for more information.

Yes, you can cancel anytime on a pay-as-you-go plan. For pay-as-you-go plans, you will only pay for any usage prior to cancellation. For annual pool of funds, these are non-cancellable annual agreements.