How we calculate price.

Usage-based pricing for full-stack observability—all in one platform.
Data
100 GB of free data ingest per month and $0.30/GB ingested beyond.
Users
Three user types: basic (free), core, and full platform. Prices vary by edition. Access to the platform is based on user type.
Your price
The price is subject to variability if add-on features are enabled (ex: SAP, Synthetics), which would incur additional charges.
Access 30+ capabilities (including APM, infrastructure monitoring, logs, RUM, and more), 750+ integrations, unlimited hosts, and unlimited CPUs at no additional cost.
What's Available?

Everything you need to power your business.

Pay as you grow.
Pick the edition that's right for you.

Free
Start here
Sign up for free access with our perpetual free tier and 100GB/mo of data ingest included.
  • 100 GB data ingest
    The free tier allows for a maximum of 100 GB of data ingested. Data ingest will stop at this threshold, and you must upgrade to one of our plans to ingest beyond 100 GB.
  • Automatic logs obfuscation
    Automatic logs obfuscation: Default option that automatically masks known credit card and Social Security number (SSN) patterns in logs.

    Advanced logs obfuscation in Data Plus: Track logs obfuscation rules directly in the log management UI and create anonymous identifiers for sensitive log data, such as personally identifiable information (PII), access tokens, and other private or regulated data.
  • Unlimited basic and core users
  • One free full platform user
  • Access to 30+ capabilities
  • Data retention
No credit card required
Start for Free Start for Free
Standard
As of September 5, 2023 the Standard edition has new features. Any customers on Standard prior to September 5, 2023 who would like to have access to these features must convert to the new edition.
(UPDATED)
For small teams looking to get started with observability.
  • Limited to 5 full platform users
  • Ticketed support availability
  • 48-hour support response SLA
  • SAML single sign-on
Stop paying for users, optimize spend by usage.
Learn More > Learn More >
Pro
For teams with more than five engineers and complex workloads.
  • No maximum on full platform users you can provision
  • Commitment options
    With commitment contracts, an estimate of long-term expected usage is created and there's an agreed-upon payment commitment in exchange for discounted rates during the commitment term. If your organization's usage exceeds that commitment, the excess usage is billed at the previously agreed-upon rates. Learn More
  • 2-hour critical initial support response SLA
  • Data Plus eligibility
    Our Data Plus option is a bundle that offers advanced data capabilities for optimized performance, scale, security, and governance. Learn More
Enterprise
For at-scale organizations with advanced security and support needs.
Everything in Pro plus:
  • FedRAMP Moderate and HIPAA eligibility with Data Plus
  • Priority ticket routing
  • 1-hour critical initial support response SLA

Compare editions to suit your scale.

For more in-depth details on our editions and what's included, read our docs.
DATA COSTS (MONTHLY)
Option 1: Original data ingest
Pricing is based on the amount of data ingested by New Relic. Data ingest includes compute, query, and storage and refers to the data saved to New Relic by your organization after we apply various data trimming and data transformation rules, not raw transferred data. Learn More
Free
100 GB free
The free tier allows for a maximum of 100 GB of data ingested. Data ingest will stop at this threshold, and you must upgrade to one of our plans to ingest beyond 100 GB.
Standard
$0.30/GBbeyond free 100 GB limit
Pro
$0.30/GBbeyond free 100 GB limit
Enterprise
$0.30/GBbeyond free 100 GB limit
Option 2: Data Plus data ingest
Pricing is based on the amount of data ingested by New Relic. Data Plus provides advanced performance, governance, and compliance capabilities, including extended data retention, up to 10x the max duration per query and 3x the max query limit, FedRAMP Moderate and HIPAA eligibility, advanced logs obfuscation controls, enhanced streaming and historical-data exports, New Relic Vulnerability Management, cloud provider choice, and more. Learn More
Free
X
Standard
$0.50/GBbeyond free 100 GB limit
Pro
$0.50/GBbeyond free 100 GB limit
Enterprise
$0.50/GBbeyond free 100 GB limit (also includes FedRAMP Moderate
FedRAMP is a program that promotes the adoption of secure cloud services by providing a standardized approach to security and risk assessment for cloud technologies. Eligible accounts can request HIPAA-enabled and FedRAMP-authorized services with Data Plus and Enterprise edition.
and HIPAA eligibility)
Basic user permissions include:
Basic users can access custom non-quickstart dashboards, queries, alerts, and instrumentation. The basic user type is ideal for product managers, engineers, and executives who only need shared performance dashboards or alert-status visibility.
Core user permissions include:
Core users can access everything basic users can plus telemetry data in their IDE via the New Relic CodeStream extension, error tracking, logs, and more. The core user type is ideal for developers who want visibility into their code's performance across production and pre-production environments or who collaborate on issues with DevOps and SRE teams.
Full platform user permissions include:
Full platform users can monitor, debug, and improve their entire stack with access to the full New Relic observability platform, which includes 30+ capabilities. The full platform user type is ideal for engineers responsible for app and system uptime and reliability or any engineer who needs advanced troubleshooting capabilities. A New Relic customer can have only have a single edition at a time (Standard, Pro, or Enterprise). This means, for example, that all your full platform users will be on a single edition at a time.
Basic users
Free
$0
Standard
$0
Pro
$0
Enterprise
$0
Core users
Free
$0 (unlimited)
Standard
$49/user
Pro
$49/user
Enterprise
$49/user
Full platform users
Free
One free user
Standard
$10/first user$99/additional user (maximum of 5)
Pro
$349/user (for annual commitments) $418.80/user (for monthly pay as you go)
Based on yearly commitment, prices may vary. Learn More
Enterprise
$549/user (for annual commitments) $658.80/user (for monthly pay as you go)
Based on yearly commitment, prices may vary. Learn More
COMPUTE COSTS (MONTHLY)
Rates are promotional, subject to change, and vary based on the billing program. All amounts are monthly and in USD.
Compute capacity unit (CCU) tiers
The full promotional pricing table for the Compute Add-On SKU is available in our documentation.
Free
X
Standard
X
Pro
View details View details
Enterprise
View details View details
Free
Start for Free Start for Free
Standard
Get Standard Get Standard
Pro
Enterprise
Get Enterprise Get Enterprise

Maximize your monitoring with optional add-ons and bundles.

Looking for more? Bundle to get these features and more at a discounted price:

  • 30+ platform capabilities
  • Extended data retention
  • EU data center
  • Synthetic monitor checks
  • Volume discounts and commit pricing

New Relic Pricing FAQs

New Relic has the most generous free tier in the industry, so you get the same cloud-based observability used by the best software teams in the world.

Our free tier includes (per month):

  • One full platform user with the ability to visualize, analyze, and troubleshoot your entire stack and access to all 30+ New Relic platform capabilities, such as APM with distributed tracing, infrastructure monitoring, error tracking, digital experience monitoring (DEM, including browser, mobile, and synthetic monitoring), log management, serverless monitoring, AIOps, and more.
  • Unlimited basic users with access to data ingest, querying, dashboards, and alerts.
  • 100 GB data ingest, including New Relic Vulnerability Management.
  • Default data retention of at least 8 days.
  • Default logs obfuscation (automatically masks known credit-card and Social-Security-number patterns in logs).
  • 500 synthetic checks.

Start now—no credit card required.

When your account is within 85% of exceeding your monthly 100 GB of free data ingest, you’ll receive an email and also get an onscreen alert in the platform that will prompt you to upgrade to Standard or Pro by adding a credit card, billing info, and accepting terms. Contact us to upgrade to Enterprise. Data ingest will cease and you will lose access to the platform when you exceed your free 100 GB of data ingest for the month until you upgrade to a paid edition or until the first day of the following month when both data ingestion and access to the platform are re-enabled.

No. With New Relic usage-based pricing, you no longer have to count hosts or CPUs. Our straightforward pricing is based on just two core metrics—users and data ingest OR compute and data ingest—making it easy to understand what you’re paying for. In both scenarios, you pay a single, low rate for data, and either a monthly price for each engineer to access 30+ observability capabilities, or a compute price that unlocks platform access for all users. New Relic is the only observability vendor that offers user-based pricing and compute pricing (in combination with telemetry-based pricing). We’re also the only vendor to publicly announce availability of user-tiered pricing for eligible customers, which helps provide observability for all engineers.

These models are widely regarded as superior to legacy host-based pricing. With New Relic, unlimited hosts, agents, containers, devices, AWS Fargate tasks, cloud functions, and more are included at no additional cost.

View The Best Pricing and Billing Models for Observability white paper to learn more about host-based pricing versus usage-based pricing. View a full-stack observability cost comparison of our user-based pricing with that of host-based pricing.

Access to the 30+ New Relic observability platform capabilities is determined by user type, unless you’re on the Compute model.

  • Unlimited free basic users can access custom dashboards, queries, alerts, and instrumentation. The basic user type is ideal for product managers, engineers, and executives who only need shared performance dashboards or alert-status visibility.
  • Core users—starting at $49 per user—can access everything basic users can plus telemetry data in their IDE via the New Relic CodeStream integration, error tracking, logs, and more. The core user type is ideal for developers who want visibility into their code's performance across production and pre-production environments or who collaborate on issues with DevOps and site reliability engineering (SRE) teams.
  • Full platform users—starting at $10 per user based on your edition—can monitor, debug, and improve their entire stack with access to the full New Relic observability platform, which includes 30+ capabilities such as APM with distributed tracing, infrastructure monitoring, digital experience monitoring (browser, mobile, and synthetics), log management, Vulnerability Management, AIOps, and more. The full platform user type is ideal for engineers responsible for app and system uptime and reliability or any engineer who needs advanced troubleshooting capabilities.

View a comparison of permissions by user type.

New Relic calculates data ingest costs based on the volume of data your organization saved in the platform after processing. This includes applying data transformation and trimming rules to the raw data in New Relic for more observability value. You can customize the amount of data you send and ingest.

Learn how to estimate your data ingest cost.

Data retention varies by data option. Data Plus includes up to 90 days of extra retention for most data types over the default. Extended data retention is also available as an add-on. View a comparison table.

Nothing! Unlike our competitors, we don’t charge for data egress or hydration. All your data is indexed and ready to query.

Yes. We offer several optional billable add-ons, including:

In addition to our billable add-ons, our Data Plus option is a bundle that offers advanced data capabilities for optimized performance, scale, security, and governance.

Choose between the New Relic original data option ($0.30/GB beyond the 100 GB free each month) and the Data Plus option ($0.50/GB beyond the 100 GB free each month). You can also choose to store data in the European Union (EU) data center for an additional $0.05/GB per month.

New Relic Data Plus is for teams of all sizes that need access to advanced performance, governance, and compliance capabilities, including:

  • Up to 90-day extended data retention over default levels: Instead of paying individual premiums for the data indexing and retention of each data source, you can choose which data is stored longer in New Relic without increasing your monthly costs per data type.
  • FedRAMP Moderate and HIPAA eligibility: With the New Relic Data Plus option, Enterprise edition customers can request additional security configurations to help with FedRAMP and HIPAA compliance, which is especially helpful if you’re in a highly-regulated sector.
  • Advanced logs obfuscation: Create and track rules directly in the log management UI and mask or hash sensitive log data.
  • New Relic Vulnerability Management: Get continuous runtime software composition analysis (SCA) and vulnerability assessment prioritization, with no additional configuration when using supported New Relic APM agents. Instantly detect common vulnerabilities and exposures (CVEs) across supported application dependencies. Easily import vulnerability data from your existing assessment tools for a single view of the vulnerability surface area of your software across DevOps and security teams—in context.
  • Enhanced streaming and historical-data export: Easily export New Relic data to external destinations for historical analysis and modeling, long-term storage, and integration with other data analytics platforms.

Learn more about Data Plus.

Yes. New Relic offers commitment contract options to Pro and Enterprise edition customers with volume and savings plans that provide volume discounts, predictability, scalability, and flexibility. With the savings plan, you can use an annual or multi-year pool of funds for any combination of usage across the entire term. Plus, New Relic is the only observability vendor that offers an automatic rollover of unused funds for up to 12 months.

Learn more about New Relic commitment options.

Yes. New Relic offers pay-as-you-go options for Standard and Pro edition customers.

With this option, billing happens at the end of each calendar month. There are no payment commitments past the current month and an organization can cancel at any time. An organization's first end-of-month bill includes billable usage starting from when their credit card information was input into New Relic.

You pay as low as $10 for your first full user (Standard edition) and any usage beyond your free benefits (100 GB ingested, 10,000 synthetic monitors). View more details of plans offered and upgrade today.

New Relic is one of only two observability vendors that offer usage-based billing. That means we bill you for your number of provisioned full platform or core users and the amount of gigabytes ingested per month above the free 100 GB. Our original data option is $0.30/GB per month. Our Data Plus option is $0.50/GB per month and includes extended data retention and advanced data governance/performance.

You can also store data in the EU data center for an additional $0.05/GB per month. Additional synthetics checks beyond the amount included in your edition are available at $0.005 per check. If you select our original data option, you can add New Relic Vulnerability Management for $0.10/GB ingested (Vulnerability Management is included with the Data Plus option).

At any point, you can use tools to query, track, and alert on your monthly billing-related usage in the New Relic platform.

Yes. New Relic has an Observability for Good program for nonprofits, and New Relic for Startups helps early-stage startups build and scale their next great idea.

New Relic is deeply committed to the security of your data. Our industry-standard security technologies and comprehensive policies and controls keep everything you rely on safe.

You can also make personal data requests to New Relic in accordance with data protection laws, such as the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). In addition, you can request HIPAA- and FedRAMP-compliant data encryption and security for your eligible account and services with Data Plus and Enterprise edition.

You can cancel anytime with the pay-as-you-go option, and you will only pay for any usage prior to cancellation. If you're on another buying program with a term commitment fee, you remain responsible for payment of your commitment fee regardless of whether you want to cease use of New Relic's offerings.

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