Our Customers | New Relic

Forbes Media

“With New Relic, we have the kind of insight into our platforms and performance we never had before—all pulled together in one location.”

JD Weiner, Director DevOps

BlackLine

"As soon as we deployed, we were able to find and prevent six issues for our customers before they ever happened. And that came out of the box just deploying the agents."

Michael Cook, Director of Observability and Service Management

The data points to higher ROI.

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35% improvement in detection time

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Reduces MTTR to less than 30 minutes

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Error rate reduced to 0%

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Infrastructure cost reduced by 35%

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50% improvement in core web vitals

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$16 million per year in savings

Go deeper with in-depth customer case studies.

Shutterstock reduces spend while increasing monitoring capabilities

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Toyota accelerates their full-model change to a mobility company with observability.

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New Relic alerts and telemetry data help PicPay cut incidents by 65%.

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Domino’s UK builds SRE function and modernizes reliability operations

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Find the stories that speak to you.

Virtuo improves MTTR with logs in context

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OuiCar improves response time by 40% on the backend

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All-in-one observability platform for Toyota’s “TORO” to accelerate a full model change to a mobility company

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Kmart achieves 99.9% uptime with APM, browser and synthetics

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Tokopedia achieves end-to-end observability to maintain e-commerce pole position

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World Fuel Services reduces troubleshooting from 1 hour to 15 minutes

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William Hill improves MTTR by 80%

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Milkbasket increases team efficiency by 40% with APM and alerts

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PicPay cuts incidents by 65% with alerts and telemetry data

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SBS streams 28 million hours of content with dashboards, synthetics and APM

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Open Financial Technologies consolidates to cut errors by 90%

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Seven achieves 100% uptime with APM and browser monitoring

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CaratLane increases sales by 90% thanks to all-in-one observability

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Halodoc achieves 40% improvement on app performance

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The Access Group takes alert noise down by 99% to focus on innovation and shipping

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Bigbasket slashes infrastructure costs by 35%

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Swiggy serves up sizzling orders, digital convenience masterclass with New Relic

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Mercado Libre increases conversion rate by improving user experience

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Achievers hits SLA uptime of 99.95% with service level management

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AB InBev improves MTTR by 80%

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ABS-CBN reduces achieves 98-99.5% uptime with automated incident alerts

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Benevity reduces MTTD by 67%

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Southern Cross Austereo slashes open source costs by 50%

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Verizon extends observability to the network edge with Pixie

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HealthifyMe improves app performance, decreases cost by 10%

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ZenHub track core metrics with infrastructure monitoring and APM

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movingimage cuts Kubernetes costs by 50%

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HT Digital optimises performance for its 250m monthly users

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Vault Health reduces MTTR to under 15 minutes

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mPokket centralises digital intelligence analytics and telemetry

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Confused.com identifies nearly $100,000 in potential annual savings

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Gett reduces MTTR by 50%

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27Global engineers can move 50% faster with a unified platform view

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Accedo gains visibility into the cloud

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Ansarada hails rapid diagnosis success with New Relic

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Australia Post Uses New Relic Observability to Manage Pandemic Challenges

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Auto & General Streamlines Online Experience With Help From New Relic

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Bangkok Bank manage explosive growth in mobile and digital banking

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Basecone correlates data to pinpoint issues

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BliBli Gives Shoppers a Better Experience with New Relic

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Capillary Technologies relies on New Relic to drive seamless CX for global retail customers

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Chegg uses New Relic to ensure positive experiences for students accessing Its digital-learning tools and services

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Condé Nast Makes a Scene with Digital Experiences with New Relic

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Credit Sense Saves on AWS Bill and Achieves 80% Reduction in MTTD with New Relic

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Delivery Hero scales operations with dashboards and APM

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Elsevier consolidates tools and moves to the cloud

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FARFETCH improves Core Web Vitals by 40%

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Fairfax Media Gives Millions of Readers What They Want With New Relic

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France Télévisions supports teamwork with one source of truth

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Getir makes every minute count with observability

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The Government of India Calls on New Relic to Support the Rollout of its COVID-19 Contact Tracing App

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Grupo Vocento sees application performance in real time

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HolidayCheck gets MTTR down to minutes

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IAG Accelerates Digital Transformation With New Relic

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Infomedia Cuts Cloud Costs by 40% Using New Relic

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Kogan Achieves Hyper Growth and Increased Sales While Leveraging Dashboards From New Relic

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Morningstar.com has 0 outages in first year of re-platforming

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Nesine manages traffic bursts to triumph digital customer experience

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News UK troubleshoots potential errors before customers are impacted

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Nimble Takes Holistic Observability Approach Thanks to New Relic

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OSN delivers high performance in a complex cloud environment

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OUA Becomes More Proactive and Fixes Problems Quickly After Switching to New Relic

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Ocado realizes six-figure savings as it moves to the cloud with New Relic

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Onefootball reduces incidents and frees up developer time

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Penn State Keeps an Innovative Online Learning Environment on Track with New Relic

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Pharmacy2U responds to surges with quality customer experience

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REA Group Uses DevOps and New Relic to Stay on Top of the Property Search Market

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Riot Games optimizes player experience and engineering workflows with an all-in-one platform

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Royal Society of Chemistry gets a global view of real-user monitoring

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Ryanair’s uses real-time data to see key metrics

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Share Now puts data in the driver’s seat to achieve rapid growth

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Shutterstock protects customer information and gains efficiency by standardizing on New Relic

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Skyscanner pairs open standards with observability

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Sportradar empowers its open source and DevOps culture with observability

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True Digital Group’s TrueID Achieves Streaming Success with Full-Stack Observability from New Relic

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UniSA delivers exceptional online learning experience amid COVID-19

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Viewpoint reduces spend by 57% with an all-in-one observability platform

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Wix developers get insights into the user experience with browser monitoring

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New Relic provides Workiva a unified observability platform across all applications

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ZestMoney Banks on New Relic to Deliver Fast Reliable and Affordable EMI Services Across India

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Zip Co Fuels Growth with New Relic Observability Benefits

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amaysim Expands Its Telecommunications Business With Help From New Relic

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Want to learn more?
Dig into these resources.

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The Business Value of the New Relic Observability Platform

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