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Privacy Policy

Introduction

At New Relic we take your privacy seriously.  Updates in this version of the New Relic Data Privacy Policy reflect changes in data protection laws.  We are committed to:

Protecting you and your information

The security of your personal data comes first and security features are built into our services. This Privacy Policy covers our collection, use and disclosure of information we collect through: (1) our websites, such as: www.newrelic.com, discuss.newrelic.com, learn.newrelic.com, and any related New Relic website (together the “Site”); and (2) our services, such as: rpm.newrelic.com, synthetics.newrelic.com, insights.newrelic.com, infrastructure.newrelic.com and any other services sold by New Relic.

Being transparent

We want you to understand what we do with your information, why we do it and what it means to you. By being transparent, we hope to build on the trust you already have in us. We have prepared this Privacy Policy to describe to you our practices regarding the Application Data and Personal Data that we collect from users of our Site and the New Relic product services that you purchase or related services (together the “Services”). This Privacy Policy is incorporated into, and considered a part of, the New Relic Terms of Service, currently located at https://newrelic.com/terms (“ToS”).

We want you to be aware of:

1. Who we are

2. The information we collect about you

Personal Data you provide to us

Personal Data collected via technology

“Cookies”

Personal Data collected by third parties

3. How we use your Personal Data and who we disclose it to

4. Information for Individuals located in the European Economic Area (EEA)

4 (i) The legal basis for processing your Personal Data

4 (ii) Why we process your Personal Data and the corresponding legal basis

4 (iii) Profiling or “analytics”

4 (iv) How long we hold your information

4 (v) Consequences of not providing Personal Data

4 (vi)  Transfer of Personal Data outside the EEA

4 (vii) EEA Data Subject Rights- if based in the EEA you have certain rights in relation to your Personal Data

5. Mobile Application

6. Your Choices Regarding Your Personal Data

7. Do Not Track

8. Advertising

9. Testimonials

10. Unauthorized Profiles

11. Third Party Websites

12. Application Data

13. Your California Privacy Rights

14. How to contact us

15. Changes to this Privacy Policy

1. Who we are

Throughout this Privacy Policy ‘we’, ‘us’, ‘our’ and ‘ours’ refer to New Relic

New Relic, Inc.” or “New Relic” is a Delaware corporation with offices at 188 Spear Street, Suite 1200, San Francisco, CA 94105.

2. The information we collect about you

New Relic collects Personal Data and Anonymous Data from you when you visit our Site, when you send us information or communications, and/or when you download and use our Services. If you have any query or wish to exercise any right you may have in respect of the Personal Data that we process about you on behalf of our customer, please contact the relevant customer.

A note about Children- we do not intentionally gather Personal Data about visitors who are under the age of 16. If you learn that anyone younger than 16 has unlawfully provided us with Personal Data, please contact us and we will take steps to delete such information.  

“Personal Data” means data that allows someone to identify or contact you, including, for example, your name, phone number, post code, and e-mail address.  Further information about the Personal Data that we collect and where we collect that Personal Data from is set out below under the various categories. 

“Anonymous Data” means data about you that is not associated with or linked to your Personal Data (but does not include Application Data, which is covered later in this Privacy Policy); Anonymous Data does not permit the identification of individual persons.  We collect Personal Data and Anonymous Data, as described below.

The information we collect falls into various categories:

  • Personal Data you provide to us 
    • We collect Personal Data from you, such as first and last name, phone number, post code, e-mail, professional title, company name, password, URL to your profile on Stack Overflow, ID on Github, and Twitter username when you purchase Services, register to receive information, or post a comment on our blog.  In addition, we (or our third-party credit card or payment processor on our behalf) will collect Personal Data including your credit card number or account information when you purchase Services on our Site.  We also retain information on your behalf, such as the Personal Data described above and any correspondence or blog comments.  If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply, and any information that you submit to us.  When you participate in one of our surveys, we may collect additional profile information such as your name, phone number, address, and e-mail address.  When you post comments on our blog, the information contained in your posting will be stored on our servers and other users will be able to see it. To request removal of your Personal Data from our blog or community forum, please submit your request by completing the Personal Data Request form and submitting it to PersonalDataRequests@NewRelic.com.  If you have questions please contact AskPrivacy@NewRelic.com. In some cases we may not be able to remove your Personal Data, in which case we will let you know if we are unable to do so and why.  We also collect other types of Personal Data that you provide to us voluntarily, such as operating system and version, information about your application and operating environment, and other requested information if you contact us via e-mail regarding support for the Services.  We also collect Personal Data at other points in our Site and Services that state that Personal Data is being collected. 
  • Personal Data collected via technology 
    • To make our Site and Services more useful to you, our servers (which may be hosted by a third-party service provider) collect Personal Data and Anonymous Data from you, such as browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.  We may also use certain technologies such as Cookies (as defined below), Flash and HTML5 Storage, web beacons, JavaScript, and e-tags, and navigational data like Uniform Resource Locators (URL) in order to (not exhaustive):
      • Gather information about the date and time of your visit and about the solutions and information for which you searched or may have viewed; and 
      • Gather information about users’ movements around the Site.

Like most Internet services, we automatically gather data about you or your device and store it in log files each time you visit our Site or access your account on our network.

Cookies” 

Cookies are small text files which are downloaded to your browser when you visit a Site. We use Cookies and other technologies to ensure visitors to our Site have the best possible experience.

For more information about our use of cookies, please refer to the New Relic Cookie Policy. 

  • Personal Data collected by third parties
    • We may receive Personal Data about you from other sources like telephone or fax, from companies that provide our Services or services by way of a co-branded or private-labelled website, companies that offer their products and/or services on our Site, or companies that provide services (such as payment processing services) in connection with our Site (“Partner Companies”).  Our Partner Companies may supply us with Personal Data, such as your name and e-mail and mailing address information, in order to help us establish the account or fulfill orders.
    • Except as otherwise expressly provided in this Privacy Policy, only New Relic collects Personal Data through our Site or Services provided solely by New Relic.  

3. How we use your Personal Data and who we disclose it to 

In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better.  New Relic uses your Personal Data in the following ways: to facilitate the creation of and secure your account on our network; identify you as a user in our system; provide improved administration of our Site and Services; improve the quality of experience when you interact with our Site and Services; send you a welcome e-mail to verify ownership of the e-mail address provided when your account was created; send you administrative e-mail notifications, such as security or support and maintenance advisories; respond to your inquiries; send promotional communications; provide you with hardcopy or electronic newsletters, or surveys; send upgrades and special offers related to our Services and for other marketing purposes of New Relic, should you request to receive such communications from us; make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback.

We may create Anonymous Data records from Personal Data by excluding information that make the data personally identifiable to you in accordance with applicable privacy laws.  We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Services and improve Site navigation.  New Relic reserves the right to use Anonymous Data for other purposes and to disclose Anonymous Data to third parties in its discretion.

If you provide feedback on any of our Services to us, we may use such feedback for any purpose, provided we will not associate such feedback with your Application Data or your Personal Data.  New Relic will collect any information contained in such communication and will treat the Application Data and Personal Data in such communication in accordance with this Privacy Policy.

We may share your Personal Data with third parties to provide technical support or to provide specific services, such as hosting of your applications, communicating with you via live chat software or payment processing for purchases. 

Regardless of any choices you make regarding your Personal Data (as described below), New Relic may disclose Personal Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on New Relic; or (b) protect or defend the rights or property of New Relic or users of the Site or Services.

If New Relic is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your Personal Data, as well as any choices you may have regarding your Personal Data.

Except as otherwise stated in this policy, we do not sell, trade, share, or rent the Personal Data collected from our Services to third parties other than as outlined in this policy.

4. Information for Individuals located in the European Economic Area (EEA) 

4 (i) The legal basis for processing your Personal Data 

When we use your Personal Data, we take care to ensure that it is used in an appropriate way. Use of Personal Data under European data protection law must be based on one of a number of legal grounds as set out below:

Consent: where we are processing your Personal Data on the basis of consent (that means that you have consented to our use of your Personal Data)  you may withdraw your consent to the use of your Personal Data at any time by contacting us.

Contract performance: where we are required to collect and handle your Personal Data in order to provide you with the services that we have contractually agreed to provide to you, e.g. where you have signed up to use one of our Services.

Legal obligation: where we need to use your Personal Data to comply with our legal obligations.

Legitimate interests: where we have a legitimate interest in using your information e.g. to manage our business or to allow us to improve and provide our services. We will only rely on this legal ground if we consider that our interest in using your Personal Data for the relevant purpose is not outweighed by any interests that you may have, or any prejudice that you may suffer, from the relevant use of your Personal Data.

4 (ii) Why we process your Personal Data and the corresponding legal basis

Purposes of the data processing

Possible Recipients

Use bases

To provide our Services to you, such as to enable you to purchase Services on our Site, to collect payment, to set up an account for you and to ensure that such account is secure, and to enable us to identify you as a user of our Services

  • third parties such as credit card or payment processors,

  • contract performance


  • legitimate interests (to allow us to perform our obligations and provide Services to you)


To communicate effectively with you and conduct our business, such as providing you with administrative emails and corresponding with you when you register to receive information or provide any correspondence, such as posting a comment on our blog. We will also communicate with you in relation to enquiries you make about employment opportunities

 
  • contract performance


  • legitimate interests

(to allow us to correspond with you in connection with our Services)

For research and development purposes, for example when you participate in a survey, or we gather demographic information about our  user base and analyse trends about our users based on information they provide and their interactions with us

 
  • contract performance

(to allow us to maintain and improve the quality of our Services)

To provide you with marketing materials, for example sending you promotional materials, newsletters, upgrades and special offers about our Services

  • Potential and existing business partners, suppliers and/or service providers

  • consent


  • legitimate interests

(to allow us to correspond with you in connection with our Services)

To participate in  partnerships with third party companies, for example to provide our Services by way of co-branded or private labelled websites or to enter into reseller agreements

  • Third party partners

  • contract performance


  • legitimate interests

(to allow us to participate in partnership arrangements)

To monitor certain activities, for example users’ movements around the Site, such as the date and time of your visit, details of the information collected through cookies and other tracking methodologies, including but not limited to your IP address, domain name, browser type, operating system and the solutions and information for which you searched. We also monitor activities as part of our compliance procedures and to combat fraud

  • Fraud investigators and law enforcement agencies

  • contract performance


  • legitimate interests

(to allow us to provide and improve our Services)


  • legal obligations

To administer our Site, including to ensure that  the content is relevant and presented to you in the most effective manner for you


  • Third party partners

  • contract performance


  • legitimate interests

(to allow us to provide and improve our Services)

To comply with our legal obligations, including to comply with relevant laws and to respond to subpoenas, warrants or other requests served on New Relic anywhere in the world or to protect or defend the rights or property of New Relic or its users

  • Law enforcement agencies, regulators and the court service

  • legal obligations


  • legitimate interests

(to cooperate with law enforcement and regulatory authorities)


  • contract performance

In connection with a sale, merger or reorganisation of our business, such as if we undergo a re-organisation, where we may need to transfer some or all of your Personal Data to a third party or its advisors as part of any due diligence process for the purpose of analysing the proposed sale or reorganisation or after the sale or reorganisation for the same purposes as set out in this policy

  • Our third party advisors

  • counterparties involved in the relevant transaction, in addition to their advisors

  • legitimate interests

(in order to allow us to change our business)

 

4 (iii) Profiling or “analytics” 

In connection with our marketing activities, we analyze some of the information that we collect about our customers to determine what offers are most likely to be of interest to different categories of customers in different circumstances and at different times. We call this the creation of “segments”. To do this, we combine Personal Data that we have collected from customers directly together with Personal Data that we have collected from our affiliates and other partners. From time to time, we will assess the Personal Data that we hold about you in order to assign you to a particular segment. We may use the segment that you have been assigned to in order to tailor our marketing communications to include offers and content that are relevant to you. We may also use this method to avoid sending you offers that are inappropriate or unlikely to be of interest to you.  

For example, if you are based in the European Economic Area (“EEA”) and where you have given us permission to do so, we can use your information to communicate with you about Services that we consider are relevant to you.

You can let us know at any time and free of charge, if you would like us to stop using your Personal Data in this way by emailing us, calling in or writing to us

4 (iv) How long we hold your information

The length of time we hold your data depends on a number of factors which must be taken into account with regard to our business needs and legal requirements. 

These factors include:

  • We will keep Personal Data for such time as required by applicable law
  • We will keep Personal Data for the period of time within which a claim can be made after our contract with a customer ceases- please note that this will vary in different countries 
  • We may also keep Personal Data for longer in connection with pending or ongoing litigation

4 (v) Consequences of not providing Personal Data 

We need your Personal Data in order to:

 

  • Provide our Services to you
  • Fulfill our contract with you
  • Comply with our legal obligations
  • Manage our business for our legitimate interests 

Should you choose not to share your Personal Data with us:

 

  • We may not be able to provide you with certain Services that you request.
  • We may not be able to continue to provide you with or renew existing Services.

4 (vi)  Transfer of Personal Data outside the EEA 

New Relic has self-certified to the Swiss-US and EU-US Privacy Shield. Please click here to view our Privacy Shield Notice.

If you are based in the EEA, our Personal Data will be accessed by staff or suppliers, transferred, and/or stored outside the EEA, including to the US and other countries which have a lower level of data protection than under EU Data Protection Law. 

We must comply with specific rules when we transfer Personal Data from inside the EEA to outside the EEA. When we do this, we will use appropriate safeguards to protect any Personal Data being transferred.  

Certain countries outside the EEA have been approved by the European Commission as providing essentially equivalent protections to EEA data protection laws (see the full list here http://ec.europa.eu/justice/data-protection/international-transfers/adequacy/index_en.htm) and therefore no additional safeguards are required to transfer Personal Data to recipients in these countries.  For other countries outside the EEA, we will transfer your Personal Data subject to European Commission-approved contractual terms that impose different data protection obligations directly on the recipient unless we are permitted under EU DP Law to make such transfers without such formalities. 

If you are based in the EEA and would like to see a copy of the specific safeguards we apply to the export of your Personal Data, please contact us as set out in the Contact Information section in this Privacy Policy.

 

4 (vii) EEA Data Subject Rights- if based in the EEA you have certain rights in relation to your Personal Data 

Providing and holding Personal Data comes with significant rights on your part and significant obligations on ours.

If you are based in the European Economic Area (“EEA”), you have several data subject rights in relation to how we use your information. 

In addition to the rights outlined in the section “Your Choices Regarding Your Personal Data”, under certain conditions, you may have the right under EU data protection laws to ask us to:

  • provide you with further details on how we use and process your Personal Data
  • provide you with a copy of your Personal Data that we hold
  • update any inaccuracies in the Personal Data we hold
  • delete Personal Data we no longer have grounds to process
  • restrict how we process your Personal Data whilst we consider an inquiry you have raised

In addition, under certain conditions, you have the right to:

  • where processing is based on consent, withdraw the consent at any time. If you withdraw your consent, it will not affect the lawfulness of processing based on consent before its withdrawal
  • lodge a complaint with a supervisory authority
  • object to any processing of Personal Data that we process on the “legitimate interests” or “public interests” grounds, unless our reasons for the underlying processing outweighs your interests, rights and freedoms; and
  • object to direct marketing (including any profiling for such purposes) at any time
  • transfer your information to another provider, known as the right to data portability

If you would like to exercise these rights, please submit your request by completing the Personal Data Request form and submitting it to PersonalDataRequests@NewRelic.com.  If you have questions please contact AskPrivacy@NewRelic.com. We will endeavor to respond to without delay.  We may need to ask you additional clarifying questions in order to accurately respond to your request.  If we are unable to deal with your request fully within one month (due to the complexity or number of requests), we may extend this period by a further two months.  Should this be necessary, we will explain the reasons why.

These rights are subject to certain exemptions to safeguards to safeguard the public interest (e.g. the prevention or the detection of crime) and our interests (e.g. the maintenance of legal privilege). We will respond to most requests within one month

Note: If you make your request electronically, we will, where possible, provide the relevant information electronically unless you ask us otherwise.

If we are unable to resolve a query or a complaint, you also have the right to lodge a complaint with the data protection regulator/ supervisory authority in the country in which you are based. 

5. Mobile Application 

When you use our New Relic mobile app, we do not ask for access or track any specific location- based information from your mobile device at any time while downloading or using our mobile apps or Services.  We send push notifications to alert you of new activity on New Relic.  If you no longer wish to receive such push communications, please turn them off at the device level.

6. Your Choices Regarding Your Personal Data 

Marketing: we offer you choices regarding the collection, use, and sharing of your Personal Data. We will periodically send you free newsletters and e-mails that directly promote the use of our site or the purchase of our Services, subject to your consent if you are based in the EEA.  When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting AskPrivacy@NewRelic.com. Should you decide to opt-out of receiving future mailings, we may share your e-mail address with third parties to ensure that you do not receive further communications from third parties.  Despite your indicated e-mail preferences, we may send you notices of any updates to our Terms of Service or Privacy Policy.

Your other rights- If you are based in the EEA please click here to review your choices regarding your Personal Data Data Subject Rights.

Otherwise, you may change any of your Personal Data in your account by editing your profile within the registration portion of our Site or by sending an e-mail to us at the e-mail address set forth below.  You may request deletion of your account information by us by sending an email to support@newrelic.com, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements).  We will endeavor to respond without delay. When we delete account information, it will be deleted from the active database, but may remain in our archives.  We will otherwise retain your information for as long as your account is active or as needed to provide you Services as well as is necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. 

7. Do Not Track 

Currently, various browsers - including Internet Explorer, Firefox, and Safari - offer a “do not track” or “DNT” option that relies on technology known as a DNT header, which sends a signal to the websites visited by the user about the user’s browsers DNT preference setting.  New Relic does not currently commit to responding to browser’s DNT preference across its Sites and Services, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent.  New Relic takes privacy and choices regarding privacy seriously and will make efforts to continue to monitor the development around DNT browser technology and the implementation of a standard for DNT.

8. Advertising 

We partner with third party ad networks to either display advertising on our Site or to manage our advertising on other sites.  Our ad network partner uses cookies and web beacons to collect non-personally identifiable information about your activities on this Site and other websites to provide you targeted advertising based upon your interests.  If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here.

Please note this does not opt you out of being served advertising.  You will continue to receive generic ads.

9. Testimonials 

We post customer testimonials on our web site which may contain personally identifiable information.  We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial.  If you want your testimonial removed please contact us at AskPrivacy@NewRelic.com.

10. Unauthorized Profiles 

If an account/profile was created without your knowledge/authorization, please contact us at support@newrelic.com to request removal of the profile.

11. Third Party Websites 

This Privacy Policy applies only to the use and disclosure of Personal Data that we collect while you use our Site, or Services.

Our provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents.  When you click on such a link, you will leave our site and go to another site.  During this process, a third party may collect Personal Data or Anonymous Data from you.

We have no control over, do not review, and cannot be responsible for, these outside websites or their content.  Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of data after you click on a link to a third party. We encourage you to carefully read the privacy statement of any website you visit.

Our Site also includes social media features, such as the Facebook Like button and widgets, such as the “Share this” button or interactive mini-programs that run on our site.  These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly.  Social media features and widgets are either hosted by a third party or hosted directly on our Site.  Your interactions with these features are also governed by the privacy policy of the company providing it.

12. Application Data 

a. Types of Application Data We Collect

New Relic collects Application Data when our Services are deployed in your applications.  “Application Data” means data about the performance of your application, system data (such as version data, names of plug-ins, etc.) about the environment in which your application is operating, data about transactions in your application, stack traces and source code snippets for certain classes of errors, and other similar data related to your application.  Application Data is referred to as “Data” under the ToS, and it may include Personal Data. With respect to the Application Data, our customer is the data controller and New Relic is the data processor.  

b. Use of Your Application Data

New Relic shall only process Application Data upon instructions from our customer, including those in the agreement to provide the Services and customer’s configuration of the New Relic Services. Application Data we collect is primarily used to display application performance information back to the account user.  It is also used by New Relic personnel to answer questions that customers may have about their account and to develop and improve our Services.  New Relic may also aggregate Application Data across multiple accounts and use this data to create and publish industry benchmarks or comparative application performance metrics.   You also have the option of disabling collection of certain types of Application Data collected through our Services, which you may exercise by following the instructions in the user manual for the applicable Services.

c. Disclosure of Your Application Data

We may share your Application Data with third parties to provide technical support or to provide specific services, such as hosting of your applications. Additionally, New Relic may engage third party sub-processors to process Application Data (that includes Personal Data) in connection with the provision of the Services.  Provided that a customer signs up for notifications at https://newrelic.com/NR-legal-signup-datasubprocessors, New Relic shall provide prior notice of any new sub-processors.  After being notified, customer will have ten (10) business days to notify New Relic in writing of any reasonable objection it has to the new sub-processor(s).  Failure to notify New Relic within this time frame will be deemed approval of the new sub-processor(s).

New Relic may disclose Application Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on New Relic; or (b) protect or defend the rights or property of New Relic or users of the Services.

If another company acquires our company or our assets, that company will possess the Application Data collected by it and us and will assume the rights and obligations regarding your Application Data as described in this Privacy Policy.

d. Security of Your Application Data and Personal Data

New Relic is committed to protecting the security of your Application Data and Personal Data.  We use a variety of industry-standard security technologies and procedures to help protect your Application Data and Personal Data from unauthorized access, use, or disclosure.  When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).  We also require you to enter a password to access your account information.  Please do not disclose your account password to unauthorized people.  New Relic also has implemented appropriate technical and organizational measures to ensure that the level of security is appropriate to the risk in the performance monitoring and the analytics processing involved in the Services. Despite these measures, you should know that New Relic cannot fully eliminate security risks associated with Application Data and Personal Data and mistakes and security breaches may happen.  If you have any questions about security on our Site or Services, you can contact us at the information below.

e. Access to your Application Data 

New Relic acknowledges that you have the right to access your Personal Data.  If Personal Data pertaining to you has been submitted to us in Application Data by our customer and you wish to exercise any rights you may have with regards to access, correct, amend, or delete such Personal Data, please inquire with the customer directly.  If you wish to make a request directly to New Relic, please provide the name of the New Relic customer who submitted your Personal Data to our Services.  New Relic will refer your request to that customer, and will support them as needed in responding to your request within a reasonable timeframe.  

13. Your California Privacy Rights 

Our customers who are California residents may request and obtain from us once a year, free of charge, certain information about the Personal Data (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year.  If applicable, this information would include a list of the categories of Personal Data that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year.  If you are a California resident and would like to make such a request, please submit your request by completing the Personal Data Request form and submitting it to PersonalDataRequests@NewRelic.com.  If you have questions please contact AskPrivacy@NewRelic.com.

14. How to contact us 

How to contact us and/or our Data Protection Officer

If you have questions about how your information is gathered, stored, shared or used, or if you wish to exercise any of your data rights, contact us at:

AskPrivacy@NewRelic.com

15. Changes to this Privacy Policy 

This Privacy Policy is subject to occasional revision, and if we make any substantial changes in the way we use your Application Data and Personal Data, we will notify you by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our Site.  Any material changes to this Privacy Policy will be effective upon the earlier of five (5) calendar days following our dispatch of an e-mail notice to you of the changes, five (5) calendar days following our posting of notice of the changes on our site, or the date that you accept the changes (e.g., by clicking an “I Accept” button or similar means).  These changes will be effective immediately for new users of our Site, or Services.  Please note that at all times you are responsible for updating your Personal Data to provide us with your most current e-mail address.  In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice.  In any event, changes to this Privacy Policy may affect our use of Application Data or Personal Data that you provided us prior to our notification to you of the changes.  If you do not wish to permit changes in our use of your Application Data or Personal Data, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us.  Continued use of our Site, or Services, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Last updated May 17, 2018