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Gartner® has published the 2022 Magic Quadrant™ for APM and Observability, an annual report that assesses vendors based on specific evaluation metrics, including current product capabilities, market understanding, responsiveness, and strategy. We are honored that New Relic has been recognized as a Leader for the tenth consecutive time


Since pioneering the APM category in 2009, customers across the world continue to choose New Relic because we innovate and make business decisions that put our customers first, meet their needs, and help them solve existing challenges. New Relic’s approach to APM and observability centers around giving customers a unified data platform for all events—including metrics, logs, and traces—and powerful full-stack analysis tools in one connected experience as part of the DevOps workflow. In doing so, we are helping engineers take a data-driven approach at every stage of the software lifecycle, resulting in improved mean time to resolution, planning cycle times, change failure rates, and release frequency.

All-in-one platform for the next decade

Nearly 15,000 customers, including 50% of the Fortune 100, rely on New Relic. We’re also honored to be recognized as a 2021 Customers’ Choice in the Gartner® Peer Insights™ ‘Voice of the Customer’ for Application Performance Monitoring (APM), a distinction we believe speaks volumes to our continued focus on the developer community by delivering more value with our full-stack observability platform and usage-based pricing model. As we lead the industry’s evolution from APM to observability, digital enterprises across all sectors, scales, and geographies choose New Relic for:

  1. Usage-based pricing: Usage-based pricing fundamentally shifts the relationship between software companies and their customers away from unfair subscription models and towards an inherently equitable exchange of value. Our differentiated pricing model has fueled an acceleration in new customer acquisition and platform consumption by existing customers. 
  2. Support for open standards: Our commitment to giving customers greater flexibility in their deployments leads to greater outcomes for them. That is why we support a number of open standards including enhanced support for a number of open standards including OpenTelemetry, eBPF, and Grafana. 
  3. Platform innovation: In 2021, we released over 20 major launches and hundreds of other innovations across the New Relic observability platform, and in 2022, we’re accelerating our pace. During FutureStack 2022, we announced 30+ innovations with key launches including vulnerability management, logs in context, and a Microsoft partnership.

Gartner, Magic Quadrant for Application Performance Monitoring and Observability, Padraig Byrne, Gregg Siegfried, Mrudula Bangera, June 7, 2022