For Gett, it’s crucial that technology is available to drivers and riders at all times — especially when there are unexpected spikes in traffic.
To do that, the ride-hailing SaaS needed a single source of truth for engineers to monitor all of their errors, business metrics, and logs data in one place.
Using logs capabilities, Gett’s IT teams transformed the way they respond to outages, allowing them to troubleshoot faster, improve collaboration with other teams, and automate monitoring.
Watch this fireside chat between Tal Cohen, Gett’s R&D Manager, and Sunna Vincent from New Relic to learn how the company:
Manages logs, responds to outages, and automates monitoring.
Uses dashboards to overcome technology challenges and deliver an exceptional digital customer experience.
Uses observability to optimise their incident management processes and resolve problems faster.
R&D Manager, Gett
Expert Services Manager (EMEA), New Relic
Sunna manages New Relic's expert services team in EMEA. She joined New Relic in 2017 as a senior solution architect working in the field. Previously working for CA Wily (previously Wily), performance tuning and monitoring have always been Sunna's passion. She grew up in Munich in Germany and moved to the UK after university where she taught computer science at a further education college before working in IT in various roles including software engineering and enterprise architecture.