Free

For individuals just getting started with New Relic or test projects.
$0 / Forever
  • 100 GB / month free $0.30 / GB beyond
  • 1 free full platform user Access to all capabilities
  • Unlimited basic users, queries, dashboards & alerts
  • Default retention

Standard

For growing teams monitoring production apps.
$0.30 / GB
  • 100 GB / month free $0.30 / GB beyond
  • $99 / full platform user Includes 1 free, max of 5
  • $49 / core user
  • Unlimited basic users, queries, dashboards & alerts
  • Default retention

Pro

For teams and companies with more than 5 engineers and complex workloads.
Contact for pricing
  • 100 GB / month free $0.30 / GB beyond
  • Predictable full platform & core user commit pricing
  • Unlimited basic users, queries, dashboards & alerts
  • Extended retention with Data Plus
  • Advanced admin features
  • 24x7 support availability

Enterprise

For companies with advanced security and support needs.
Contact for pricing
  • 100 GB / month free $0.30 / GB beyond
  • Predictable full platform & core user commit pricing
  • Unlimited basic users, queries, dashboards & alerts
  • Extended retention with Data Plus
  • Enterprise admin, security & compliance features
  • 24x7 designated support + priority ticket routing

Compare features and editions

  Free Standard Pro Enterprise
Data usage
Free limits 100 GB free / month 100 GB free / month 100 GB free / month 100 GB free / month
Cost per GB N/A $0.30 / GB beyond free limit $0.30 / GB beyond free limit $0.30 / GB beyond free limit
Synthetics checks 500 / month 10K / month 1M / month 10M / month
Default retention
Default retention is
  • 8 days for most full-stack monitoring events
  • 30 days for logs/custom events
  • 395 days for synthetics/infra integrations
  • 13 months for aggregated metrics
       
Extended retention
Data Plus includes 90 days extra retention over defaults. Talk to sales to add Data Plus to your account.
   
90 days+ included with Data Plus
Data Plus includes 90 days extra retention over defaults. Talk to sales to add Data Plus to your account.
90 days+ included with Data Plus
Data Plus includes 90 days extra retention over defaults. Talk to sales to add Data Plus to your account.
Logs obfuscation
Default
Included with every plan, New Relic automatically masks credit-card and Social-Security-number patterns in logs.
Default
Included with every plan, New Relic automatically masks credit-card and Social-Security-number patterns in logs.
Configurable with Data Plus
Available with Data Plus, engineers can create and track logs-obfuscation rules directly in the log management UI and create anonymous identifiers for sensitive log data such as personally identifiable information (PII), access tokens, and other private or regulated data.
Configurable with Data Plus
Available with Data Plus, engineers can create and track logs-obfuscation rules directly in the log management UI and create anonymous identifiers for sensitive log data such as personally identifiable information (PII), access tokens, and other private or regulated data.
HIPAA compliance       Available with Data Plus
FedRAMP       Available with Data Plus
Features by user type
Basic users Unlimited, free Unlimited, free Unlimited, free Unlimited, free
Basic user
Free with every edition
Get access to custom dashboards, unlimited queries, alerts, and instrumentation. Ideal for PMs, engineers, and executives who need shared performance dashboards or alert-status visibility.
Includes
  • Custom charts and dashboards
  • Unlimited queries
  • Data integrations, APIs, and agents
  • Receive alerts and notifications
  • Search/view logs
  • New Relic CodeStream integration
  • Error tracking in errors inbox
  • Advanced logs capabilities
  • Build & run custom New Relic Apps
  • Application performance monitoring (APM)
  • Infrastructure monitoring
  • K8s monitoring with Pixie
  • Distributed Tracing
  • Network Performance monitoring
  • Browser & Mobile monitoring
  • Synthetics monitoring
  • New Relic I/O
  • Serverless monitoring
  • Alerts and AIOps
  • Service/entity maps
Core user
Starting at $49/month
Access telemetry data in your IDE, error tracking, logs, and more. Ideal for developers who want visibility into how their code performs across production and pre-production environments or who collaborate on issues with DevOps and SRE teams.
Includes
  • Custom charts and dashboards
  • Unlimited queries
  • Data integrations, APIs, and agents
  • Receive alerts and notifications
  • Search/view logs
  • New Relic CodeStream integration
  • Error tracking in errors inbox
  • Advanced logs capabilities
  • Options to build & run custom New Relic apps
  • Application performance monitoring (APM)
  • Infrastructure monitoring
  • K8s monitoring with Pixie
  • Distributed Tracing
  • Network Performance monitoring
  • Browser & Mobile monitoring
  • Synthetics monitoring
  • New Relic I/O
  • Serverless monitoring
  • Alerts and AIOps
  • Service/entity maps
Full platform user
Starting at $99/month
Monitor, debug, and improve your entire stack with access to our full platform, including APM with distributed tracing, infrastructure monitoring with Pixie, digital experience monitoring (browser, mobile, synthetics), and more.
Includes
  • Custom charts and dashboards
  • Unlimited queries
  • Data integrations, APIs, and agents
  • Receive alerts and notifications
  • Search/view logs
  • New Relic CodeStream integration
  • Error tracking in errors inbox
  • Advanced logs capabilities
  • Options to build & run custom New Relic apps
  • Application performance monitoring (APM)
  • Infrastructure monitoring
  • K8s monitoring with Pixie
  • Distributed Tracing
  • Network Performance monitoring
  • Browser & Mobile monitoring
  • Synthetics monitoring
  • New Relic I/O
  • Serverless monitoring
  • Alerts and AIOps
  • Service/entity maps
Admin features
Administration portal        
SAML SSO        
Automated User Management        
Multiple accounts per organization        
Support
Onboarding Virtual on-demand training Virtual on-demand training Designated virtual training Technical onboarding manager
Support channels Community forum Community forum In-app chat + email In-app chat, email, Slack + phone
Critical response SLA     2-hour SLA 2-hour SLA
24x7 support availability        
Designated support & priority ticket routing        
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FAQs

Yes, we offer one of the most generous free tiers in the industry so you get the same cloud-based observability used by the best software teams in the world.  

Our free tier includes:

  • 1 free full platform user to visualize, analyze, & troubleshoot your entire stack. Includes APM, infrastructure monitoring with Pixie, errors inbox, digital experience monitoring (browser, mobile, and synthetics), advanced logs capabilities, serverless monitoring, AIOps, and more.
  • 100 GB free data ingest per month.
  • Unlimited free basic users with access to data ingest, querying, dashboards, and alerts.
  • Default data retention of 8 days and up.

You can use New Relic for free within free-tier limits forever. As long as you’re ingesting less than 100 GB per month and only have 1 full platform user, you don’t need a credit card.

Beyond the free tier, your cost is based on the total amount of data you send to New Relic per month and the number of paid user seats in your organization.

For example, if you choose Standard, your monthly usage will be priced as follows:

  • $0.30 per GB ingested per month beyond your first free 100 GB of monthly data for all your metrics, events, logs, and traces
  • $99 per month for each additional full platform user for full-stack observability, which includes APM, infrastructure monitoring with Pixie, errors inbox, digital experience monitoring (browser, mobile, and synthetics), advanced logs capabilities, serverless monitoring, AIOps, and more.
  • $49 per month for each core user with access to telemetry data in their IDE via the New Relic CodeStream integration, error tracking, logs, and more

Starting at $99 per user, full platform users can monitor, debug, and improve their entire stack with access to our full platform, including APM with distributed tracing, infrastructure monitoring with Pixie, digital experience monitoring (browser, mobile, and synthetics), and more. Ideal for engineers responsible for uptime and reliability for apps and systems, or any engineer who needs advanced troubleshooting capabilities.

Starting at $49 per user, core users can access telemetry data in their IDE via the New Relic CodeStream integration, error tracking, logs, and more. Ideal for developers who want visibility into how their code performs across production and pre-production environments or who collaborate on issues with DevOps and SRE teams.

Unlimited free basic users get access to custom dashboards, unlimited queries, alerts, and instrumentation. Ideal for PMs, engineers, and executives who need shared performance dashboards or alert-status visibility.

Learn more about New Relic user types.

Customers on New Relic Pro and Enterprise editions can choose between our original data plan ($0.30/GB beyond the 100 GB free each month) and Data Plus ($0.50/GB beyond the 100 GB free each month).

The New Relic Data Plus plan is for teams of all sizes that need access to advanced data capabilities, including:

  • 90-day extended retention over default levels: Instead of paying individual premiums for data indexing and retention of each data source, customers will be able to choose which data is stored longer in New Relic without increasing their monthly costs per data type.
  • 3x the max query limit and 10x the max duration per query: Engineers can analyze large data volumes faster, with the ability to inspect up to one trillion data points per 30 minutes and 150 billion data points per minute, compared to 300 billion data points per 30 minutes and 50 billion data points per minute in the original data plan. In addition, New Relic Data Plus customers benefit from an increased max query duration of up to 10 minutes, versus 60 seconds in the existing data plan.
  • FedRAMP and HIPAA compliance: With the New Relic Data Plus option, customers in these highly regulated sectors are eligible to request additional security configurations to help with FedRAMP and HIPAA compliance.
  • Advanced logs obfuscation: Engineers can track logs obfuscation rules directly in the log management UI and create anonymized identifiers for sensitive log data such as personally identifiable information (PII), access tokens, and other private or regulated data.
  • Enhanced streaming and historical-data export (coming soon): Ability to more easily export New Relic data to external destinations for historical analysis and modeling, long-term storage, and integration with other data analytics platforms.

Unlike our competitors, we don't charge egress or data rehydration. All your data is indexed and ready to query, visualize, and alert on.

Yes. Available for Pro and Enterprise editions, our annual pool-of-funds option provides volume discounts, predictability, and flexibility with an annual commitment pool allowing roll-overs between months, rather than a monthly commitment amount with a use-it-or-lose-it limitation or monthly overage bills.

Yes. Pay-as-you-go options are available with Standard and Pro editions.

In all pay-as-you-go options, you will only pay for your monthly usage above the applicable free tier.

For Standard pay-as-you-go, you can simply add a credit card. Please contact sales for Pro pay-as-you-go options.

It’s simple. You’re only billed for the number of provisioned full platform or core users and amount of GB ingested per month above the 100 GB provided free to each customer monthly.  The original data plan is priced at $0.30/GB, while the rate for Data Plus is $0.50/GB.  At any point, you can track your monthly usage amounts in the Plan and Usage UI in New Relic.

No, within our usage-based pricing, you no longer have to count hosts or CPUs. Instead, you only pay one predictable rate per GB ingested—no matter the data source or type—plus paid user seats. In addition, every account includes 100 GB/month for free.

Yes! Check out our New Relic for Startups options to help early-stage startups build and scale their next great idea, and our Observability for Good program for nonprofits.

We are deeply committed to the security of your data. We use industry-standard security technologies and comprehensive policies and controls to keep everything you rely on safe.

We enable you to make  personal data requests to New Relic in accordance with data protection laws, such as General Data Protection Regulation (GDPR) in the EU and the California Consumer Privacy Act (CCPA). You may also request HIPAA and FedRAMP-compliant data encryption and security for your eligible account and services.

Yes, you can cancel anytime with the pay-as-you-go option, and you will only pay for any usage prior to cancellation. Annual pool of funds are non-cancellable annual and multi-year agreements.  

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