The New Relic Intelligent Observability Platform allows you to access all the information you need to ensure engineering excellence. At our first New Relic NOW+ conference, we announced new capabilities to help you improve developer productivity, optimize cloud costs and secure your digital business. With Cloud Cost Intelligence you can control and forecast your spending across multiple clouds. Pipeline Control lets you maximize the value of your data ingest. And with Security Rx you can prioritize vulnerabilities and remediation.
To see all 20+ innovations such as Agentic AI integrations, Powerful Predictions, Response Intelligence, Video Streaming & Ads, and more, check out our keynote roundup.
Developer productivity
Service Architecture Intelligence
Service Architecture Intelligence capabilities consolidate essential knowledge on digital landscapes into catalogs, scorecards, teams and maps for improved developer productivity
Service Architecture Intelligence - Scorecards
Engineering leaders in large distributed development organizations lack visibility into operational issues and a structured means to measure, evaluate, and improve the performance of teams. This can impact reliability, security, and compliance.
Service Architecture Intelligence Scorecards enable engineering leaders to create custom rules and reports that measure, monitor, and automate actions. Scorecards are created using New Relic Query Language (NRQL) rules and conditions that can align with your engineering best practices for almost any process, project, service, practice, or team.
Scorecards inform service owners, site reliability engineers (SREs), and other stakeholders throughout an organization of any gaps in observability, deviations from best practices, team performance, and status of critical processes such as production readiness reviews. It helps teams learn about and prioritize improvements to their services and performance. For example:
- Automate enforcement of best practices to scale team performance and software quality using rule evaluation summaries.
- Track efficiency and improve mean time to resolution (MTTR) in one place with limitless custom rules.
- Track and improve service reliability with no platform expertise required.
- Automate production readiness and DevSecOps compliance reviews using NRQL to create pass/fail scorecards.
To learn more, visit the product webpage.
You can access this innovation in the New Relic platform here.
Service Architecture Intelligence - Catalogs
For large dev organizations, complexity in tools, data, and environments can lead to engineers spending at least 20% of their time searching for information to complete troubleshooting, onboarding, or bug-fix tasks and projects. As a result, incident response times are extended and software release velocity is reduced.
Service Architecture Intelligence Catalog auto-discovers services, components, and contextual knowledge within a customer’s digital landscape to create a central system of record for the entire organization. Context can include documentation, ownership, performance, reliability, topology, and security data. The result? Engineers no longer waste time hunting for contextual information, n
- Consolidate and centralize essential knowledge of services and components in one place to eliminate context switching.
- Eliminate knowledge silos and hours spent hunting for information.
- Scale developer productivity with immediate answers to resolutions.
- Increase release velocity by quickly finding artifacts needed to understand and work on any project.
To learn more, visit the product webpage.
You can access this innovation in the New Relic platform here.
Service Architecture Intelligence - Teams
When troubleshooting issues, engineers often need to contact the owners of specific services who have the expertise to help them. But this isn’t easy. Service ownership information is not documented, resulting in valuable engineering time spent searching instead of fixing.
Service Architecture Intelligence Teams lets you connect the entities you’re monitoring to the teams who own them. Now you can easily see who owns an entity and how to contact them. When you can easily see who owns an entity, and determine the ownership of interdependent services, users can speed up troubleshooting, enhance team collaboration, and improve operational efficiency.
- Accelerate team collaboration by clarifying resource ownership and helping different teams understand each other’s governance.
- Facilitate management of complex stacks that have shared ownership across multiple teams with a list of team members and the entities your team owns.
- Speed up troubleshooting by eliminating time hunting for service ownership information by centralizing team information in one place.
- Enrich insights and reinforce accountability with catalog and maps integrations that link to documentation, runbooks, and troubleshooting guides.
To learn more, visit the product webpage.
You can access this innovation in the New Relic platform here.
Service Architecture Intelligence - Maps
Engineering teams face challenges when onboarding new projects due to complex service architectures that are difficult to understand. A lack of full topology views that include interdependent services can lead to bug fixes that break unknown integrations and slow dev velocity.
Service Architecture Intelligence Maps deliver instant clarity by unifying your entire digital landscape in one intuitive view. Visualize complex service architectures in full topology views of main and non-main nodes with in-context details such as service ownership. Now users can quickly see and understand complex relationships when troubleshooting or onboarding a new project which speeds MTTR and software release velocity.
- Onboard new projects faster with complete understanding of architectural landscapes, ownership, interdependencies, and status.
- Accurately and confidently complete error-free bug fixes with complete views of interdependencies and their business impact.
- Improve incident MTTR.
- Navigate easily with custom groupings and views.
To learn more, visit the product webpage.
You can access this innovation in the New Relic platform here.
eAPM
To keep your Kubernetes workloads running smoothly and to avoid downtime, you need clear visibility into both your own apps and any third-party ones running on your Kubernetes clusters. However, achieving this requires continuous instrumentation and ongoing agent lifecycle management, which can slow down your team and reduce productivity.
eAPM simplifies performance monitoring for Kubernetes workloads with no-code instrumentation. With just one helm command, you can deploy an eBPF agent that automatically discovers and monitors all your apps—no coding required, no matter what language they’re in. You get instant visibility through the New Relic APM UI, helping you streamline your workflow, save time, and simplify agent management. New Relic sets itself apart by enabling effortless transitions between eAPM and full APM agents without disrupting your UI, dashboards, or alerts—no rebuilding necessary.
- No-code instrumentation: eBPF agents automatically detect and monitor all applications and services in a Kubernetes cluster—no code changes needed.
- Real-time debugging: Intelligent span sampling pinpoints critical issues, helping you quickly identify and fix performance problems.
- AI-powered insights: Monitor golden metrics, transactions, and database performance in the New Relic APM UI with automatic correlation across apps and Kubernetes clusters.
- Seamless transition to New Relic agents: Seamlessly switch to application performance monitoring (APM) agents for deeper insights without any UI gaps or the need to rebuild dashboards and alerts.
To learn more, visit the product webpage.
You can access this innovation in the New Relic platform here.
Fleet and Agent Control
Adding instrumentation and managing agents at enterprise scale is time consuming, error prone, and difficult to keep up to date. This leads to reduced productivity, observability blindspots, and increased security risks, as outdated monitoring agents may pose vulnerabilities.
Agent Control is a lightweight supervisory agent on your hosts and Kubernetes clusters that supports a wide variety of instrumentation options. Fleet Control remotely manages fleets of Agent Control. Together, they provide the most comprehensive observability control plane to centralize all instrumentation lifecycle tasks across your entire fleet of hosts and clusters.
Agent Control and Fleet Control allow teams to remove observability gaps, simplify fleet management at scale to increase productivity, and ensure up-to-date observability features.
- Centralize agent operations and reduce manual toil: Install, monitor, configure, and update all agents and integrations in one place.
- Upgrade fleets in a flash: Group agents by instrumentation needs and easily upgrade agent versions for entire fleets with a few clicks, no scripts needed.
- No telemetry blindspots: Manage agents on Kubernetes clusters with one lightweight supervisor that scales across your environment.
- Automate at scale: Streamline fleet operations with APIs for instrumentation-as-code.
Fleet Control and Agent Control diagram
To learn more, visit the product webpage.
Interested customers can sign up to access this innovation here.
Security management
Security Rx
Security and engineering teams are challenged to identify, prioritize, and remediate volumes of vulnerabilities across multiple layers of the application stack. As a result, valuable engineering time is consumed in unnecessary triage and remediation.
Security RX for infrastructure consolidates, deduplicates, and prioritizes remediation for vulnerabilities in infrastructure packages along with application and cloud risks. You can now reduce noise by helping teams focus on which libraries are loaded at runtime and have associated CVEs. This information is then correlated with other risk factors to provide a prioritized list of issues, making it easier to understand how vulnerabilities relate to application performance, user experience, and other key metrics you’re driving.
- Consolidate, contextualize and remediate infrastructure, cloud and application vulnerabilities, and misconfigurations in one console to reduce security backlogs and context switching.
- Continuously monitor Linux hosts using the same observability infra agents.
- Automate prioritization of security findings across all services, infrastructure, and cloud resources using threat intelligence and observability data.
- Cut the volume of vulnerabilities from point-in-time code scanning tools up to 97% with runtime verification.
To learn more, visit the product webpage.
You can access this innovation in the New Relic platform here.
NOTE: Security RX (Remediation Explorer) was previously known as Vulnerability Management within our platform.
Cost management
Cloud Cost Intelligence
Cloud costs are skyrocketing. The complexity and dynamic nature of the cloud makes it challenging to control sprawl, pinpoint cost drivers, detect anomalies—all of which are necessary for optimizing cloud spending. Business and FinOps leaders must bridge the gap between engineering decisions and business outcomes—enabling better cloud spend forecasting and data-driven decisions for future investments.
Cloud Cost Intelligence is fully integrated into the New Relic Intelligent Observability Platform, and automatically ingests our deep telemetry to deliver real-time, comprehensive visibility into AWS cloud and Kubernetes resource costs. With point solutions, you need both upfront instrumentation and continued maintenance to achieve full, real-time visibility. This means more resources, time, and money. Our fully-integrated solution uncovers detailed insights into cost trends, drivers, and impacts, empowering technical and business teams to make informed decisions about cloud spend, optimize costs at scale, and continue innovation for their customers.
- Complete visibility: See and manage cloud costs across your organization with detailed insights to optimize spending.
- Real-time cost estimation: Know the cost impact of compute resources before deployment to avoid billing surprises.
- Seamless integration: Automatically collects and visualizes real-time telemetry data for deeper cost insights without instrumentation needed.
- Leadership alignment: Makes cloud costs transparent, enabling teams to collaborate and optimize resources efficiently.
- Collaborative cost management: Empowers engineering, finance, product, and UX teams to align spending with business goals.
To learn more, visit the product webpage.
Interested customers can sign up to access this innovation here.
Pipeline Control
Tech stacks are complex and generate vast amounts of data, often leading to rising data costs, inconsistent schemas, and disparate data sets. This adds noise and complexity, complicating the process of finding and resolving issues.
New Relic Pipeline Control provides a feature-rich rules engine to manage data, allowing users to filter unneeded data without requiring an external work stream. Unlike alternatives, Pipeline Control can manage all types of telemetry data, not just logs. And coming soon, Pipeline Control will allow teams to route, enrich, and transform all data in flight to maximize the value of data ingested.
- Manage all data types: Filter all your telemetry types—not just logs, but also events, metrics, and traces.
- Consolidate your pipeline tools: Manage telemetry data at scale, without adding a separate vendor to your workflow.
- Maximize data value: Reduce the noise-to-signal ratio by keeping only the data valuable to you.
- Place controls where you want: Set up rules in your own environment and/or the New Relic cloud.
To learn more, visit the product webpage.
Interested customers can sign up to access this innovation here.
Next steps
Learn about all the innovations we announced at New Relic NOW+ in our keynote roundup blog post.
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The views expressed on this blog are those of the author and do not necessarily reflect the views of New Relic. Any solutions offered by the author are environment-specific and not part of the commercial solutions or support offered by New Relic. Please join us exclusively at the Explorers Hub (discuss.newrelic.com) for questions and support related to this blog post. This blog may contain links to content on third-party sites. By providing such links, New Relic does not adopt, guarantee, approve or endorse the information, views or products available on such sites.
