DRIVE RELIABILITY AND UPTIME

Predict incidents and automate insights

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Instantly detect anomalies
Detect anomalies

Reduce MTTD easily with predictable models for issue detection and abnormal pattern identification.

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Correlate incidents in seconds
Correlate incidents

Evaluate similar incidents together for faster mean time to investigate (MTTI).

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Gain real-time insights through causal engine
Reduce noise

Cut your mean time to resolve (MTTR) with precise causal analysis that identifies root cause and relationship ID.

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Alert, respond, resolve
Collaborate faster

Prevent issues and create cross-team collaboration with contextual notifications from predictive alerts in real time.

CONTEXTUAL ROOT CAUSE ANALYSIS

Understand root cause in business context

  • Identify root cause in seconds by correlating logs, metrics, traces, and changes across your entire stack
  • Ground every insight in business context including: the affected transaction, service ownership, and revenue impact
  • Follow proven runbooks and similar past incidents to implement recommended next steps 
Proactive Anomaly Detection

Activate outlier detection

  • Surface the highest-urgency signal rather than chase noise
  • Identify emerging issues or system drifts using adaptive models to connect symptoms across your stack
  • Reduce false positives and cut mean time to detection (MTTD) dramatically with advanced AI analysis
Incident Lifecycle

Manage incident lifecycle seamlessly

  • Resolve issues faster with a workflow that’s an overlay on your telemetry, providing access to traces, logs, and metrics
  • Identify and page the right experts based on service telemetry using integrated on-call scheduling and escalation policies
  • Create incident timelines and postmortems instantly to reduce hours of manual documentation effort to minutes
Incident Correlation

Correlate alert events easily

  • Connect similar alert events into a single issue for simpler troubleshooting
  • Customize automatic alert event correlation with our decision engine
  • Identify affected services across the full stack and take action easily
AI-POWERED KNOWLEDGE

Understand every alert with knowledge, not guesswork

  • Surface relevant system knowledge including services, dependencies, and past incidents
  • Connect alerts to historical insights and telemetry to eliminate manual investigation
  • Accelerate root cause analysis with AI-powered knowledge  built from your entire stack
In Context

Prioritize critical alerts

  • Configure alert policies that prioritize what to work on first with specific notifications from New Relic workflows
  • Collaborate in real time with email, SMS, Microsoft Teams, and more
  • Auto-update incident response in context in ServiceNow and Jira

Gett reduces MTTR by 50%

New Relic is now my No. 1 tool for incident management, both in how it helps manage every service, and creates the notification channels. Fine-tuning alerts minimizes mean time to detect from five to under two minutes.

50+ capabilities. One platform.
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