Proactive AIOps

Prevent service disruptions with predictive AIOps, proactive alerts, and advanced ML for instant causal analysis.

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DRIVE RELIABILITY AND UPTIME

Predict incidents, and automate insights for rapid alerting, incident detection, correlation, and resolution

Instantly detect anomalies.

Easily reduce MTTD with predictable models for issue detection and abnormal pattern identification.

Correlate incidents in seconds.

Investigate similar incidents together for faster mean time to investigate (MTTI).

Gain real-time insights through a causal engine.

Cut your mean time to resolve (MTTR) with precise causal analysis, seeing root cause and relationship ID.

Alert, respond, resolve.

Predictive alerts for issue prevention and real-time cross-team collaboration with contextual notifications.

Root cause

Leverage AI-powered response intelligence

Automatically see why each alert event happened and understand its blast radius
Use customer-defined RAG and historical information in memory to enhance and accelerate analysis and remediation
View causal analysis for alert events with GenAI recommendations for mitigating actions

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Anomaly detection

Proactive Anomaly Insights

Automatically spotlight aberrant behaviors that signal emerging issues or potential failures
Focus your efforts by letting New Relic automatically identify issues invisible to static thresholds, ensuring your team only addresses problems that truly matter
Immediately identify the single entity in a group that’s behaving differently, allowing you to prioritize the right signals over the noise

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Incident Correlation

Easily correlate alert events

Connect similar alert events into a single issue for simpler troubleshooting
Customize automatic alert event correlation with our decision engine
Easily identify affected services across the full stack and take action

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In Context

Prioritize critical alerts

Configure alert policies that prioritize what to work on first with specific notifications from New Relic workflows
Collaborate in real time with email, SMS, Microsoft Teams, and more
Auto-update incident response in context in ServiceNow and Jira

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Gett reduces MTTR by 50%

New Relic is now my No. 1 tool for incident management, both in how it helps manage every service, and creates the notification channels. Fine-tuning alerts minimizes mean time to detect from five to under two minutes.