Annette Sheppard

Annette Sheppard is a former Senior Product Marketing Manager at New Relic. She focuses on AIOps and is always looking to learn something new.

All Posts From Author

Blue background with teal foreground, showing a robot with one hand holding a white checkmark and the other hand holding a wrench

Next Gen AIOps: Expanded Anomaly Detection, Issue Maps, and More

5 min read Jun 28, 2021

Abstract image for New Relic Blog article

Saving You Critical Time: Five New Capabilities to Speed Incident Response

5 min read Sep 29, 2020

Abstract image for New Relic Blog article

Enhancing New Relic AI With New Capabilities For Proactive Detection

5 min read May 4, 2020

three empty yellow Post-it sticky notes in a row, with a blue-tipped Sharpie underneath

The Three Essentials for Achieving Full-Stack Observability

6 min read Jan 7, 2021

Digital alarm clock showing 2:54 in LED display, and a hand clicking the snooze button

9 incident response myths—busted!

11 min read Apr 9, 2019

three teammates reviewing their laptop screens, seated, in a glass office with a skyscraper behind

Command Performance: 5 Keys to Creating Great Incident Commanders

10 min read Dec 22, 2020

a white ceramic coffee cup, filled with coffee, with its handle to the right with a design of typewritten letters BEGIN.

How to Get Started with AIOps

5 min read Jan 14, 2021

Human brain on technology background

Practical AIOps use cases for more efficient IT operations

5 min read Nov 17, 2020

Abstract image for New Relic Blog article

How does AIOps work: Machine learning vs AI

4 min read Sep 8, 2020

New Relic product alerts dashboard

Troubleshoot Issues Faster with Enhanced Alert Analysis in New Relic Applied Intelligence

6 min read Aug 18, 2020

Abstract image for New Relic Blog article

Reduce alert noise using decisions in New Relic applied intelligence

8 min read Jun 30, 2020