People, process, privacy

These three factors are our focus as we continually work to ensure your data is secure, and why we believe our security program rises above the rest.


An expert team of dedicated pros

Full-time, full-force—the New Relic security team works relentlessly to help defend your data. Our experienced pros work at the bleeding-edge of the tech industry to stay ahead of the curve. We’re leaders in the cloud security community, speaking at the Cloud Security Alliance, OWASP, RSA, and IAPP. For good measure, our team includes CISSP and CIPP security and privacy certified professionals.

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Independently audited

New Relic undergoes rigorous audits by third-party services—our protocols are transparent, documented, and verified.


New Relic undergoes this industry-standard security audit on an annual basis, now four years running with no exceptions. We are compliant at the highest level—not only for our data center and agents, but also for our own internal security policies, processes, and employees.

Cloud Security Alliance – Security, Trust and Assurance Registry (CSA STAR)

New Relic has undergone CSA STAR self-assessment by documenting and publishing our security controls in the CSA STAR registry. This demonstrates our adherence to the key principles of cloud security—transparency, rigorous auditing, and harmonization of standards, with continuous monitoring.


Your data belongs to you

You have complete control over what, if any, sensitive information is sent to New Relic. We are unique among digital intelligence solutions. When you deploy our agent, by default, our security settings and regulatory compliance exceed industry standards, and all data is encrypted in transit.

If you’re an existing customer and have questions about Security, contact our support team.

New Relic Data Collection

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Security Overview

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Tier III, SOC2 certified data center

New Relic is self-hosted at a co-location service provider in a Tier III, SOC2 data center near Chicago.

Have questions about New Relic and the EU General Data Protection Regulation (GDPR)? Please read our GDPR FAQ.

FedRAMP official logo

New Relic affirms our commitment to the security of customer data and customer information systems by achieving FedRAMP authorization Moderate Impact for SaaS services.

The Federal Risk and Authorization Management Program (FedRAMP) lays out a government-wide, standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. FedRAMP enables Agencies to rapidly transition from old, insecure legacy IT to mission-enabling, secure, and cost effective cloud-based IT.

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