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WHY AGENTIC INTEGRATIONS?

Orchestrating AI agents leads to operational excellence and self-healing systems.

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Automate complex tasks
Automate complex tasks.

Agents autonomously manage complex tasks to increase productivity.

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View insights right in your tools
View insights right in your tools.

Get observability insights within the GenAI of your ITSM/SDLC tools.

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Make more intelligent decisions
Make more intelligent decisions.

Use proactive problem-solving and adaptive decision-making for business results.

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Fast path to remediation
Fast path to remediation.

Use RAG to analyze business-critical systems and improve recommendations.

AGENTIC AI AND OBSERVABILITY

A system of intelligence that makes all your tools smarter with observability insights.

The tools you love and the data you need are often siloed. But now New Relic goes beyond telemetry insights to act as a system of intelligence for your entire digital ecosystem. 

Through agentic integrations, our AI holds bi-directional conversations with other AI agents to deliver results into your ITSM, SDLC, and other vital tools. These orchestrations deliver automations and smart recommendations where they’re most useful to you. 

With integrations across GitHub, Amazon Q Business, and ServiceNow—and more on the way—New Relic is the system of intelligence at the heart of your business.

AGENTIC AI AND OBSERVABILITY
INSIGHT IN YOUR IDE

GitHub Copilot + New Relic AI.

  • Automatically detect issues for DevSecOps using agentic integration between GitHub Copilot and New Relic AI.
  • Autonomously resolve errors in code changes to boost software reliability and release velocity.
  • Empower teams with intelligent recommendations and the ability to roll back to stable versions.
OBSERVABILITY FOR BUSINESS

Amazon Q Business + New Relic AI.

  • Enable support engineers with agentic insights for faster diagnosis and impactful business outcomes.
  • Optimize agent response, automate tasks, and leverage insights through in-memory analysis of shared RAG data.
  • Make smarter cross-team decisions with autonomous knowledge transfer. 
INFORMED AUTOMATIONS

ServiceNow + New Relic AI.

  • Bring observability insights into more workstreams, such as customer support. 
  • Resolve tickets faster with agentic insights, smart alerts, and prioritization.
  • Automate business-impact analysis of changes in systems and services.

Agentic Integrations FAQs

Agentic integrations deliver AI insights, recommendations, and task automation right within the tools (ITSM, SLDC, etc.) and GenAI experiences that users rely on. By unifying data sources and processes into an AI powered platform, New Relic becomes a system of intelligence for the digital ecosystem.

New Relic is the only platform that can deliver a system of intelligence for three key reasons:

  1. AI needs large data sets and New Relic has the largest unified and correlated telemetry data cloud.
  2. A unified platform (versus dozens of SKUs) gives our AI agents unrestricted access to all data for intelligent recommendations.
  3. Compute consumption pricing and extensible New Relic AI allows monetization at inference time. This approach delivers insights within other tools, in the context and workflows of our users.
     

New Relic democratizes observability through our true compute pricing model. Organizations that have adopted New Relic’s Advance Compute to their pricing have unlimited access to all platform features, including agentic integrations. You can consult our documentation for additional pricing information during our public preview.

One of the key benefits of agentic integrations is that they're built on powerful agent-to-agent orchestrations that have already been architected to connect New Relic with specific tools. Rather than building a connector or defining any fields, the setup for agentic integrations is as simple as downloading the New Relic Agent into the third-party tool/environment. For specific agentic integrations, you can refer to the setup documentation.