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Schedule H: Solution Offering Terms: Platform Extensions

NEW RELIC SOFTWARE ANALYTICS – PLATFORM EXTENSIONS

The following tasks are included as part of this New Relic Extensibility Services Package:

a)    Implementation Assistance

New Relic will assist Customer with the following implementation activities as applicable and at the Customer's direction:

  1.     Assist Customer with the integration into centralized alerting platforms for sending unidirectional alerts from New Relic into one (1) alerting platform;

  2.     Assist Customer with connecting integration from Step 1 into an incident management workflow;

  3.     Assist Customer with developing up to two (2) New Relic Infrastructure integrations, reporting up to five (5) metrics each;

  4.     Assist Customer with developing add-ons and features that extend, augment or complement the New Relic Products (“Add-Ons”) utilizing the New Relic One platform and data from one (1) external data source.  Add-Ons are subject to the Add-On end-user license agreement as set forth in the Documentation for the New Relic Products unless a specific license for the Nerdlet is included in the distribution.