New Relic for
Media and Entertainment

Monitor streaming quality, ad performance, and infrastructure with the industry's first intelligent video-observability solution.

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Keep content streaming, ad revenue flowing, and audiences engaged

Streaming video and ads intelligence

First full-stack streaming solution. Unify video QoE, app performance, and ad analytics.

Complete Digital Experience Monitoring

Unified visibility across Browser RUM, Mobile RUM, Synthetics, Session Replay. Monitor real user experiences across all devices.

Predict issues before viewers notice

AI-powered anomaly detection identifies problems before they impact your audience. Resolve issues proactively.

Maximize ad-supported revenue

Monitor ad delivery, playback, and insertion performance. Fix failures that cost you advertising revenue.

Report

Doubling down: a 2x DEM Leader

New Relic named a Leader in the 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring (DEM)

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STREAMING INTELLIGENCE

Deliver exceptional streaming quality at scale

Track start failures, buffering rates, and video attempts across all devices and sessions
Correlate playback issues with backend infrastructure for faster troubleshooting during live events
Monitor CDN performance by geography—analyze hit rates, latency, and errors in real time

Monitor Streaming at Scale

SCALE WITH CONFIDENCE

Ensure flawless experience during live events

Handle traffic spikes during live events with real-time visibility into which services need scaling
Monitor Roku and over-the-top (OTT) streaming with complete visibility from network to viewer experience
Resolve streaming issues faster with AI-driven root cause analysis during live broadcasts

Install Roku Agent

CONTENT PIPELINE

Gain visibility across your entire content workflow

Monitor end-to-end content pipeline from ingest and transcoding through distribution and delivery
Integrated content delivery network (CDN) monitoring with leading providers and pre-built dashboards
Identify delays or failures at any step to prevent content unavailability or quality issues

Web Monitoring

PROTECT REVENUE

Prevent churn with engagement intelligence

See your complete audience journey, from API calls during app launches to playlist selection and first frame
Track concurrent viewers, completion rates, and ad revenue alongside technical metrics
Identify churn indicators by correlating technical experience with user behavior patterns

Digital Experience Monitoring

Why this media leader
chose New Relic.

Look who
has us open.

Many people had visions of our £1.7 billion ad sales revenue being put at risk by technical problems as we moved from the old to the new. This is where New Relic and its ability to allow us to instrument everything proved so crucial.

Andrew Duncan

Principal Engineer, iTV

New Relic gives us one platform that we can look at and get a complete picture. It’s absolutely crucial.

Scott Favelle

Technology Director, Seven West Media