Reduced Mean Time to Recovery: With APM and Logs capabilities in New Relic One, 27Global identified a client database problem and delivered a performance improvement to the application within 24 hours.
Accelerated Time to Market: 27Global cut in half the time to stand up a new project, and continues to shrink time to market by using full-stack observability and automation.
Reduced Toil: Automating with New Relic Terraform Provider streamlines deployments, reducing toil for 27Global’s DevOps teams..
Improved Communications: Automatically generated end-of-day dashboards ensure continuity, eliminating language barriers across time zones when handing off projects between offshore and onshore teams. Bimonthly reports to clients now take minutes instead of four hours.
Increased Visibility: 27Global has granular visibility into client environments, and can present data-driven evidence to support uptime reports, giving clients more confidence in the SRE service.
Saved Time: Having a single source for logs cut the time developers spent correlating measurements to a service problem in half.
Lowered Costs: Consolidating from multiple tools to New Relic One saved 27Global $1,500 per month, which can now be redirected to new hardware for the SRE team.