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Synthetic Monitoring

Catch problems before your customers do

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New Relic Synthetics Monitoring screen examples
Synthetics vs. Real-User Monitoring: How to Improve Customer Experience

Proactively ensure uptime and availability across critical endpoints

Simulate user traffic to proactively detect and resolve outages and poor performance of URLs, APIs, and critical services before customers notice.

Ensure reliable and performant deployments by adding Synthetics into build automation and CI/CD pipelines. Automatically track uptime for easy SLA and SLO reporting.

Troubleshoot faster with full stack context

Find the source of an issue faster by viewing endpoint failures alongside the health of your applications, services, and Kubernetes environments. 

Quickly understand if issues stem from AWS outages, slow third-party resources, or the health of your backend services and infrastructure.

Better deployments and happier customers

Leverage Synthetics to eliminate errors and poor performance in pre-production. After you go live, benchmark page speed against your competitors, isolate slow third-party resources, and tune your page assets.

User-centric perceived performance metrics help you understand how end-users perceive your page loads (first paint, first contentful paint), and opportunities to improve page lag (long running tasks).

Synthetic Monitoring is available out-of-the-box with Full-Stack Observability in New Relic One

Full-Stack Observability is your single source of truth to troubleshoot, debug, and optimize performance across your entire stack. Find and fix problems faster in one unified experience that provides connected context and surfaces meaningful analytics—from logs, infrastructure and applications, distributed tracing, serverless functions, all the way into end-user experience—without having to onboard new tools or switch between them.

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“While we managed to reduce load times globally, China was still at over 8 seconds. It wasn’t until we deployed Synthetics that we were finally able to confirm that it was a network problem, i.e., that they were experiencing packet loss and DNS poisoning. Now the page load times for Chinese customers are around 1.2 seconds.”

Jonathan Snow, Manager of Software Engineering for Reaxys

“We use New Relic to proactively monitor the status of our third-party integrations so that we not only know whether our infrastructure is up, but whether the services from our partners are up. There have already been instances where we’ve notified a supplier that their services were down.”

Sunith Ravindran, Application Development Leader

“We can look really quickly, see where the problem is, and jump straight on it. It’s not necessarily an engineer who has to look into the issue, or the person who wrote the code. A product manager could jump in there and start to see where the problems are. This also gives them insight into issues and what needs to be addressed.”

David Turner, Head of Engineering

Try Synthetics for free

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