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Catch problems before your customers do

Synthetics vs. Real-User Monitoring: How to Improve Customer Experience

Proactively ensure reliability and site performance

Simulate user traffic to proactively detect and resolve outages and poor performance of URLs, APIs, and critical services before customers notice.

Ensure reliable and performant deployments by adding Synthetics into build automation and CI/CD pipelines. Automatically track uptime for easy SLA and SLO reporting.

Spend less time on call

Synthetics in the New Relic platform connects the availability and performance of URLs, APIs, and services against their underlying applications.

Easily diagnose if an issue stems from the network or AWS location, a slow third party resource, or the health of backend services or infrastructure.


Ensure successful deployments and satisfied customers

Ensure success for your digital businesses by leveraging Synthetics to optimize customer experience. Benchmark your page speed against your competition, and set targets to improve.

Perceived performance metrics help you understand how quickly you deliver visible content end to end, and how much page lag exists. 


“Measure twice, cut once” in the cloud

See how you can use New Relic Synthetics to simulate user behaviors, before you commit to any change.


See how New Relic Synthetics works with our other products

New Relic Synthetics + New Relic APM

Synthetic transaction traces can connect your Synthetics results to APM transaction traces. While Synthetics results capture browser-side details from each Synthetics check, transaction traces capture the activity on your app server. When you connect Synthetics to APM, you can view both sides of every Synthetics run.

New Relic Synthetics + New Relic Browser

Use New Relic Synthetics' scripted browser monitors to go beyond ensuring that your website is available. Ensure that critical business transactions are operating correctly.

New Relic Synthetics + New Relic Infrastructure

While a monitoring solution like New Relic APM monitors the systems within your infrastructure, Synthetics will be able to enhance your monitoring capabilities by giving you visibility into end-to-end performance and degradations.

New Relic Synthetics + New Relic Mobile

New Relic Synthetics allows you to proactively monitor your website by offering browser tests, which run real, Selenium-powered scripts on your Chrome browser on your mobile device from locations around the world to ensure your content is always up, everywhere. logo Answers logo Costa Coffee logo

“Using synthetic monitoring for measuring availability has helped us to create some really nice KPIs around Apdex and availability.”

Carl Phillips, Director of Systems Engineering,

“This tool will allow us to have similar or better monitoring than what we currently have, with an easy to use interface and better alerting emails. We're really excited about adding this new weapon to our monitoring tool-belt.”

Todd Ross, Sr. Engineering Manager, Quality Assurance and Release Engineering, Answers

“With New Relic, I can report accurately on performance and availability with metrics that show our adherence to service level agreements.”

Keith Patterson, IT Operations Manager, Costa Coffee

Try New Relic Synthetics free for 14 days

Sign up for a free account. Set up a monitor and start using New Relic Synthetics today. No credit card required.

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Introduction to New Relic Synthetics


New Relic Synthetic Performance Monitoring


Delivering Great Frontend Experiences with Browser and Synthetics


Monitor Downtime: New Scheduling and Control Capabilities for New Relic Synthetics