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37signals Cuts Its Response Time With New Relic

New Relic RPM helps speed key action response by 50% for the company that created Ruby on Rails

Menlo Park, CA - July 10, 2008

New Relic, Inc. today announced that 37signals, the standard-setting Ruby on Rails company, and maker of web-based applications like Basecamp, Highrise, Campfire, and Backpack, has standardized on New Relic RPM to keep performance humming.

Since April 2008, 37signals has relied on New Relic RPM to standardize performance management for all its applications. With New Relic, 37signals isolates and fixes any performance problems fast-before customers find them. "After we installed New Relic, we learned that Highrise response times were considerably higher on a few key actions than we’d like," said Rails inventor and 37signals partner David Heinemeier Hansson. "We spent some time optimizing and confirmed through RPM that we had achieved a 50% speedup on those key actions."

37signals continues to use New Relic to optimize its applications across its entire production environment of more than 20 hosts. "New Relic RPM has dramatically improved the way we monitor the health and performance of our applications," said Mark Imbriaco, System Administrator of 37signals. "With RPM we’re able to identify potential bottlenecks in a fraction of the time and with much less effort than ever before."

37signals is joined by more than 500 Ruby on Rails developers who now use RPM to stop performance problems in their tracks. With RPM, they can see things like slowest controller actions, busiest and slowest active record operations, and missing indices. Then they can drill down to get meaningful insights into application performance, isolating problems down to the minute they occur. RPM displays automatic breakdowns of such controller response times as ActiveRecord, memcache, and rendering. Overall application hotspots appear in a single view.

"Developers look to 37signals as the standard for Ruby on Rails applications," said Lew Cirne, CEO and Founder for New Relic. "Now that RPM is one of their weapons, 37signals can keep response times down without parsing log files and other time consuming or costly tasks. Even though 37signals has had a million users, their best practices can be adopted by any company, right down to a single developer working on an application prototype. RPM starts small with you, and grows with you. So you can use it whether you have one user or millions."

Rails developers can try New Relic RPM for free. Get RPM Developer Mode at https://newrelic.com/web-app-monitoring-pricing.html. When an application is ready for production, developers can upgrade by subscribing to RPM. To monitor your Rails app in production a la 37signals, subscribe to RPM Production Mode at https://newrelic.com/web-app-monitoring-pricing.html. Once installed, RPM immediately begins collecting critical data, enabling developers to get to the bottom of performance problems.

About 37signals

37signals builds easy to use web-based applications with elegant interfaces and thoughtful features. Over 1 million people and businesses rely on 37signals products-including Basecamp, Highrise, Backpack, and Campfire-to get things done the simple way. Dubbed "One of the Net’s rising stars" by Time Magazine, 37signals is a privately-held, Chicago-based company committed to building the best web-based software products with the least number of features necessary. Ruby on Rails inventor David Heinemeier Hansson is a partner at the company.

About New Relic

The world’s best engineering teams rely on New Relic to visualize, analyze, and troubleshoot their software. New Relic One is the most powerful cloud-based observability platform built to help organizations create more perfect software. Learn why developers trust New Relic for improved uptime and performance, greater scale and efficiency, and accelerated time to market at newrelic.com.

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