DevOps, site reliability engineers (SREs), and network operation center (NOC) teams have a responsibility to ensure infrastructure reliability, infusing advanced technologies like artificial intelligence and machine learning to create new classifications like AIOps (Artificial Intelligence for IT Operations). 

But how can you use these new tools? There are five specific use cases where you can apply AIOps, which we’ll cover in this webinar:

  • Incident detection (detecting problems faster)
  • Noise reduction (reducing alert fatigue)
  • Context (automatic analysis of data)
  • Continuous improvement (recommendations based on past experiences, current usage, and user feedback)
  • Data integration (integrating incident data from any source into incident management tools and workflows)

We hope this will give you a better understanding of the impact that AIOps tools will have on your incident management workflows.

Event speakers

Steve Ng headshot

Steve Ng

Technical Solutions Consultant, New Relic

Steve is a key member of the APAC Solution Consulting team specialising in the South East Asian market. He has over 10 years experience in technical consulting across the Asia-Pacific region, working with many multi-national clients across organisations such as VMware, Toptal and New Relic. Outside of work, Steve enjoys learning to code in Python, mentoring junior programmers and refining his Bikram Yoga skills.

Jason Esli headshot

Jason Esli

Solutions Consultant, New Relic

Jason Esli is a Solutions Consultant for the APAC region. He has extensive experience (over 12 years) in enterprise software pre-sales. With a keen interest in SaaS and cloud based solutions as well as a strong knowledge of security fundamentals, Jason is well equipped to provide game changing solutions to enterprises. Knowledge of cultures, businesses and organisational dynamics allow him to work with diverse teams to achieve common goals.

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