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Schedule J: Solution Offering Terms: Critical Event Services - Peak Days

NEW RELIC SOFTWARE ANALYTICS – CRITICAL EVENT SERVICES - PEAK DAYS

The following tasks are included as part of this New Relic Critical Event Services - Peak Days Package:

a)    Implementation Assistance

New Relic will assist Customer with the following implementation activities as applicable and at the Customer's direction:

  1.     Assist Customer users to instrument up to ten (15) Key Performance Indicators (“KPIs”) from one (1) application to New Relic Insights;

  2.     Assist Customer with the integration into centralized alerting platforms for sending unidirectional alerts from New Relic into one (1) alerting platform;

  3.     Assist Customer with connecting integration from Step 2 into an incident management workflow;

  4.     Assist Customer with building up to two (2) custom dashboards, with a maximum of seven (7) widgets each, for Customer’s use within New Relic Insights.