Join us at the ServiceNow World Forum in New York on October 29 to see how New Relic's partnership with ServiceNow is transforming IT operations.
Visit booth #9 to learn how the Now Assist + New Relic AI agentic integration empowers companies to quickly assess incident severity, accelerate root cause identification, pinpoint affected services, and efficiently escalate to service owners.
Don't miss our speaker session, "Reduce Mean Time To Resolution (MTTR) for ITOps With Agentic AI and Intelligent Observability," presented by Gil Rice, VP of Strategy Consulting at New Relic. He'll walk you through how this innovative offering helps IT teams reduce MTTR by delivering New Relic observability insights directly within ServiceNow, resolving tickets faster with agentic insights, and consolidating your IT stack.
Want a deeper look? Book an onsite meeting with our team for a personalized demo!
講演者
Gil Rice
VP of Strategy Consulting at New Relic

Reduce Mean Time To Resolution (MTTR) for ITOps With Agentic AI and Intelligent Observability
Join us to learn how New Relic's agentic integration on the ServiceNow platform enables more proactive incident resolution for L1 operators and ITOps teams, improving operational efficiency and business uptime. We’ll walk through how this innovative offering can help your IT organization reduce MTTR by:
- - Delivering New Relic observability insights without leaving ServiceNow
- - Resolving tickets faster with agentic insights, smart alerts, and prioritization
- - Consolidating your IT stack so operators don’t need to onboard to another new tool
Find me on LinkedIn: Gil Rice