Intelligent automation for incident resolution
Accelerate MTTR with specialized agents
Turn hours of troubleshooting into minutes by using the right agent for the task:
- Spin up domain specialists that finds root cause and recommend fixes
- Ground every investigation in live telemetry, dependencies, alerts, and recent changes
- Speed troubleshooting by guiding engineers to the highest-impact signals
Have full confidence in each agentic recommendation
Understand every recommendation from the operational evidence behind it:
- Lead with the final recommendation, backed by clear reasoning
- Review the exact telemetry and logs supporting each insight
- Route high-rated answers automatically for model improvement
Automation that knows your environment.
New Relic Autopilot learns from your environment and recommends actions, so a first-week responder can act like a veteran:
- Ground actions in your runbooks, retros, and past incidents
- Connect to Jira and GitHub to pinpoint code details
- Retain shared tribal knowledge across team-scoped memory
Find out more
New Relic Autopilot FAQs
New Relic Autopilot is the execution layer for autonomous operations. It investigates incidents, identifies likely root causes, recommends next best actions, and automates operational tasks using trusted intelligence.
Traditional AIOps tools focus on detecting anomalies and generating alerts. Autopilot goes further by understanding operational context, recommending actions, orchestrating workflows, and helping teams resolve incidents faster with explainable AI.
New Relic Autopilot automatically correlates telemetry, dependencies, infrastructure changes, historical incidents, deployments, ownership, and service relationships to identify likely root causes and prioritize investigation paths.
New Relic Autopilot recommends likely root causes, remediation actions, investigative next steps, workflow automation opportunities, and operational guidance tailored to your environment.
New Relic Autopilot is powered by New Relic Ground Truth, the trusted operational intelligence layer. By analyzing your full operational context—including services, infrastructure, and past changes—we provide recommendations that are grounded in reality, not generic AI.
Yes. New Relic Autopilot can automate investigation, incident triage, remediation workflows, and repetitive operational tasks while allowing organizations to define governance, approvals, and human oversight.
No. New Relic Autopilot is designed to augment engineering teams, not replace them. It reduces repetitive work, accelerates investigations, and recommends actions so engineers can focus on higher-value problem solving and innovation.
Organizations use New Relic Autopilot to reduce MTTR, decrease operational toil, improve engineering productivity, standardize operational best practices, increase AI confidence, and scale operations without proportionally increasing headcount.