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New Relic Dashboards and Analytics

Frequently Asked Questions

What data analytics capabilities does New Relic provide?

New Relic provides a real-time analytics platform that collects metrics, events, logs, and traces directly from your live production software, infrastructure, and services, transforming them into actionable insights about your entire stack, your business, and your customers' experiences.

What is NRQL?

NRQL, New Relic Query Language, is a SQL-like query language used to query the New Relic Database. Read more on how to get started using NRQL.

Do I need to be a developer (or know SQL) to use New Relic?

SQL knowledge will help in getting started with using New Relic like a pro, but it is not a required skill. New Relic comes equipped with built-in tutorials to get you up to speed quickly with its capabilities, pre-built example queries to experiment with, a point-and-click Chart Builder for querying your data, as well as an autocomplete feature to help guide the way when writing your own queries.

What database does New Relic use?

New Relic is powered by New Relic Database, a highly-distributed cloud-hosted time series database with an innovative architecture that does not require indexing. The database runs on a super-cluster built to support our thousands of customers - enabling you to query your big data in milliseconds. Learn more about New Relic Database.

What Events are collected in New Relic?

Out of the box, New Relic collects data on three event types from your web and mobile applications.

  • For web applications, New Relic automatically collects PageViews events, which are instrumented by New Relic's Browser agent and Transaction events, which are instrumented by New Relic APM agents (.NETJavaRubyPythonPHPNode.js).
  • For native mobile applications, New Relic automatically collects MobileSession events directly from your native mobile applications using the New Relic Mobile APM SDKs (iOS and Android).

By default, New Relic Synthetics populates a set of default attributes. Query SyntheticCheck to return metrics from one run of a particular monitor, while SyntheticRequest attributes return results from individual HTTP requests made during a check.

Can I send to New Relic the additional data that my app collects?

Yes, New Relic has designed adding custom attributes to be a simple process. It typically requires no more than one additional line of code to your app per attribute. Decorating your PageView and Transaction events with custom attributes is a powerful way to collect events from your software that are not collected out of the box. MobileSession Events do not currently support adding custom attributes. Learn more about how to add custom attributes and what kind of data you can add.

Can I add external data to New Relic?

Yes, New Relic is an open platform, allowing you to send metric, event, log, and trace data from 3rd party instrumentation sources. For example, use custom events to store data in New Relic that is not available during a page view, server transaction or mobile session event. Learn more about how New Relic supports open instrumentation to ingest metrics data from Prometheus, tracing data instrumented with Zipkin, or logs data from Fluentd.

Can I extract data from New Relic?

Exporting data from New Relic is available via New Relic's API or via JSON code provided with each chart, graph and dashboard. Find out more about exporting New Relic data. 

How much does New Relic cost?

New Relic's subscription pricing is based on the number of metrics, events, logs, and traces stored in New Relic Database. Customers should reach out to an account executive to determine pricing.

What is the data retention period for events I can query?

Data retention varies based on the type of data stored (metrics, events, logs, and traces), and is generally up to you. New Relic has customizable data retention settings, so in some cases you can keep data in New Relic for as long as you want. Prices are determined by the amount of data that you store, so you will want to choose a retention period (where applicable) that meets your business and budgetary needs.

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