Sub-processor Service Provided Location
Atlassian/Jira Management of customer support tickets AWS region in the USA
AWS Data storage and diagnostics Multiple worldwide
CloudFlare Traffic routing & TLS Termination Global - See
https://www.cloudflare.com/network/
Confluent Data and event pipeline USA
Google Cloud Platform Data storage and diagnostics For more information on GCP and its
sub-processors, including locations, please see https://cloud.google.com/terms/subprocessors
Fivetran Connector and extract, transform and load (ETL) services USA
IBM Data storage and diagnostics Frankfurt, DE
QTS Data storage and diagnostics Chicago, IL - USA
Deft (formerly, Server Central) Data storage and diagnostics Chicago, IL - USA
Databank (formerly, Zayo) Data storage and diagnostics Chicago, IL – USA
Oak Brook, IL – USA
Zendesk Management of customer support tickets AWS East Coast region - USA
Salesforce Service Cloud Management of customer support tickets USA
Snowflake Data warehouse services USA
Fastly Traffic routing & TLS Termination Global - See https://www.fastly.com/network-map/
Kentik Network Synthetic monitoring USA
Microsoft Azure Cloud computing, storage, and related services USA
Sendgrid Email messaging services USA

For New Relic Customers that use Pixie the sub-processor is:

Sub-processor Service Provided Location
Google Cloud Platform Data storage and diagnostics For more information on GCP and its
sub-processors, including locations, please see https://cloud.google.com/terms/subprocessors

For New Relic Customers that use Codestream the sub-processors are:

Sub-processor Service Provided Location
AWS Data storage and diagnostics USA
PubNub Real-time messaging between
the CodeStream client extensions and
Cloudstream’s API service in the cloud		 USA
Sendgrid Emails messaging services USA

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