Sub-processor | Service Provided | Location |
---|---|---|
Atlassian/Jira | Management of customer support tickets | AWS region in the USA |
AWS | Data storage and diagnostics | Multiple worldwide |
CloudFlare | Traffic routing & TLS Termination | Global - See https://www.cloudflare.com/network/ |
Confluent | Data and event pipeline | USA |
Google Cloud Platform | Data storage and diagnostics | For more information on GCP and its sub-processors, including locations, please see https://cloud.google.com/terms/subprocessors |
Fivetran | Connector and extract, transform and load (ETL) services | USA |
IBM | Data storage and diagnostics | Frankfurt, DE |
QTS | Data storage and diagnostics | Chicago, IL - USA |
Deft (formerly, Server Central) | Data storage and diagnostics | Chicago, IL - USA |
Databank (formerly, Zayo) | Data storage and diagnostics | Chicago, IL – USA Oak Brook, IL – USA |
Zendesk | Management of customer support tickets | AWS East Coast region - USA |
Salesforce Service Cloud | Management of customer support tickets | USA |
Snowflake | Data warehouse services | USA |
Fastly | Traffic routing & TLS Termination | Global - See https://www.fastly.com/network-map/ |
Kentik | Network Synthetic monitoring | USA |
Microsoft Azure | Cloud computing, storage, and related services | USA |
Sendgrid | Email messaging services | USA |
For New Relic Customers that use Pixie the sub-processor is:
Sub-processor | Service Provided | Location |
---|---|---|
Google Cloud Platform | Data storage and diagnostics | For more information on GCP and its sub-processors, including locations, please see https://cloud.google.com/terms/subprocessors |
For New Relic Customers that use Codestream the sub-processors are:
Sub-processor | Service Provided | Location |
---|---|---|
AWS | Data storage and diagnostics | USA |
PubNub | Real-time messaging between the CodeStream client extensions and Cloudstream’s API service in the cloud |
USA |
Sendgrid | Emails messaging services | USA |
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