Make sure the right people know when something goes wrong
Crashes and downtime are just part of the software life, but the right incident response processes help you get back up quickly with minimal disruption.
Alerts are a lynchpin of those processes, bridging the gap between the monitoring software that finds the problem and the engineer who fixes it. This means solid alerting systems are essential for having a dependable incident response that lowers MTTR and increases uptime.
Join New Relic’s Expert Services team for a technical dive into alerting best practices and strategies—including how to incorporate AIOps into your incident response.
They’ll cover topics like:
Reducing Alert Fatigue - Keeping your teams focused on the right problems
Controlling Alert Noise - Alert on the right issues at the right times
Escalation Policies - When to wake someone up