- Compliance- first: Security, governance, risk, and compliance lead observability demand at 43.9%, outranking AI applications (36.0%) and agentic AI systems (34.5%).
- The blind spot: While 34.2% of financial services firms actively monitor AI agents, 21.6% have live agents running in production with zero monitoring, representing one of the largest regulatory risks in the industry.
- Resilience under pressure: Financial services organizations experience high-impact outages less frequently than the global market (29.5% vs. ~36% weekly) and detect/resolve them faster, losing $1.69M per hour compared to $1.85M globally.