New Relic Growth Surges Following Introduction of RPM™

850 Rails Customers Adopt New Relic’s Powerful Software-as-a-Service Application Performance Tools; Company Raises New Capital; Gains Industry Recognition

San Francisco - November 12, 2008

New Relic, Inc., the leading provider of Ruby on Rails application performance management solutions, today announced that an average of 170 new customers per month have adopted RPM since its introduction in late May, 2008. Deployed as a subscription-based service, the powerful application performance tool now has more than 850 customers who use RPM to manage their production Rails applications.

"We are delighted to see such rapid growth in our business," said Lew Cirne, New Relic founder and CEO. "We have seen especially strong momentum since our September product announcements, which is encouraging given the economic climate. We have a created a very capable product which is just what the Rails community needs right now - a cost-effective solution that enables developers to quickly detect, diagnose and fix application performance problems in real time. We also have assembled a talented team of people who have built successful companies and who understand application management."

Only 10 months after New Relic was founded, and 5 months after its product launch, more than 850 companies and developers are using RPM to monitor their production web applications. Subscribers include 37signals, iOffer, OurStage, Getty Images, and Shopify. New Relic partners include Engine Yard and Pivotal Labs.

Customer Adoption

Many of the leading Web application and software-as-a-service providers have become New Relic subscribers including iOffer,, 37signals, Getty Images, and the retailer Hot Topic. "RPM is invaluable for pinpointing hotspots and helping us to decide on the next most important part of the app to optimize. The New Relic tools help us prioritize development and give us instant feedback on how well our changes are working," said Sam Stephenson of online application provider 37signals.

New Capital Investment

New Relic also announced that it has received $6 million in new venture financing. Leading the round was Trinity Ventures. Series A investor Benchmark Capital also participated. The company plans to use the funds to expand the sales, marketing and product development functions. Benchmark general partner Peter Fenton has been elected chairman of the New Relic board of directors. Dan Scholnick, of Trinity, has been named a director.

Other recent milestones:

  • RPM Lite was introduced in September, 2008 providing a free, fully supported version of RPM for unlimited use with Rails applications. More than 1400 customers have subscribed to RPM Lite in its first two months.
  • New Relic was named one the Ten IT Management Start-ups to Watch for 2008 by Network World which noted that the company’s tools help IT professionals to "do more work with fewer resources and streamline operational processes."
  • The Rails Core Development Team, the group of Rails developers who lead the changes to the Rails platform, partnered with New Relic and RPM customers to share performance data. More than 100 RPM customers have agreed to share their application performance data with the Core Team so they can use the data to make improvements in the Rails platform. No consumer information is collected or shared.
  • Pivotal Labs, the premier Agile Ruby on Rails application development company, agreed to make using RPM a standard practice for its clients’ application development processes.

How to Get RPM

New Relic RPM provides deep visibility into the performance of production Rails applications. The real-time metrics provided through New Relic RPM are presented in the context of the running application through an easy to understand graphical interface, allowing rapid discovery and analysis of performance bottlenecks and the pieces of the applications causing them. New Relic RPM installs as a Rails plug-in in seconds allowing critical performance data to be collected immediately.

To learn more about RPM and to subscribe, visit

You can also plug in to RPM Lite for free, unlimited use in production. Installation and setup take less than 5 minutes. Sign up by visiting No credit card or payment needed.

About New Relic

As a leader in observability, New Relic empowers engineers with a data-driven approach to planning, building, deploying, and running great software. New Relic delivers the only unified data platform that empowers engineers to get all telemetry—metrics, events, logs, and traces—paired with powerful full stack analysis tools to help engineers do their best work with data, not opinions. Delivered through the industry’s first usage-based consumption pricing that’s intuitive and predictable, New Relic gives engineers more value for the money by helping improve planning cycle times, change failure rates, release frequency, and mean time to resolution. This helps the world’s leading brands including adidas Runtastic, American Red Cross, Australia Post, Banco Inter, Chegg, GoTo Group, Ryanair, Sainsbury’s, Signify Health, TopGolf, and World Fuel Services (WFS) improve uptime, reliability, and operational efficiency to deliver exceptional customer experiences that fuel innovation and growth.

Media Contact

New Relic, Inc.