Pivotal Labs Brings Rails Performance Monitoring to its Clients with New Relic RPM

Agile Development Leader Adopts RPM as Standard Practice for Ruby on Rails Development

Menlo Park and San Francisco - October 15, 2008

Pivotal Labs, the premier Agile Ruby on Rails application development company, and New Relic, provider of the leading production performance monitoring tool for Rails applications, today announced that Pivotal has added the use of New Relic RPM as a standard development practice when working on its customers’ Rails applications. The partnership will provide every Pivotal client a free, one-year subscription to New Relic RPM Bronze level product. Pivotal will also use RPM to monitor its own Pivotal Tracker Agile planning tool. RPM is a Rails performance monitoring tool that helps Rails developers find and fix performance problems in real time.

Long an industry leader in applied Agile Development methodology, Pivotal Labs helps its clients develop industrial-strength, high-performance web applications. Pivotal uses New Relic RPM to profile its acclaimed Pivotal Tracker Agile planning tool. With this agreement, Pivotal will offer all of its clients access to RPM, and include it in its standard Rails application stack.

"RPM gives our developers transparency into the performance details of our applications, saving significant time in isolating bottlenecks. It exposes potential problems early, when they’re cheapest to fix," said Ian McFarland, Vice President of Technology for Pivotal Labs. "The ability to monitor production application performance at runtime lets us tune the application based on real production load and makes isolating problems very quick and easy. It also gives our clients an important tool to maintain the performance of their application after they leave the nest."

The free one-year subscription begins as soon as a company becomes a Pivotal Labs client, and includes all current Pivotal Labs clients. Once installed, RPM immediately begins collecting critical data, giving developers deep visibility into their apps right away.

New Relic is fast becoming the industry standard in Rails application performance monitoring. Clients of Pivotal Labs will be joined by more than 1400 Ruby on Rails developers who have signed up to use RPM and RPM Lite to stop performance problems in their tracks. With RPM, developers can see things like slowest controller actions, busiest and slowest ActiveRecord operations, page volumes, and missing indices. They can compare today’s application performance with yesterday’s and drill down to get meaningful insights, isolating problems down to the minute they occur. RPM displays automatic breakdowns of such controller response times as ActiveRecord, memcache, and rendering. Overall application hotspots appear in a single view.

"We’re pleased to be partnering with Pivotal Labs, one of the top Ruby on Rails application development organizations and amongst the foremost experts on Agile Development practices," said Bill Lapcevic, VP of Business Development, New Relic. "Combining Pivotal’s Agile development methodology with New Relic’s deep visibility and analysis tools empowers the Rails community to quickly create high-performing applications- a practice that will ultimately speed Rails’ adoption throughout the industry."

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About Pivotal Labs

Founded in 1989, Pivotal Labs, Inc. believes software development should enable innovative vision, not constrain it. Its sustainable development practice combines a diverse and brilliant team of over 50 developers with the very best in Agile software management techniques. Pivotal Labs partners with its clients in a collaborative and iterative process that not only produces the highest quality software, but also spreads a wealth of experience to the client development teams. Pivotal’s focus, expertise, and perspective inform and improve the development process throughout and beyond the partnership. Pivotal Labs: come for the best software, leave with the best practices. To learn more about Pivotal Labs, visit www.pivotallabs.com. For more information on Pivotal Tracker, visit www.pivotaltracker.com.

About New Relic

As a leader in observability, New Relic empowers engineers with a data-driven approach to planning, building, deploying, and running great software. New Relic delivers the only unified data platform that empowers engineers to get all telemetry—metrics, events, logs, and traces—paired with powerful full stack analysis tools to help engineers do their best work with data, not opinions. Delivered through the industry’s first usage-based consumption pricing that’s intuitive and predictable, New Relic gives engineers more value for the money by helping improve planning cycle times, change failure rates, release frequency, and mean time to resolution. This helps the world’s leading brands including adidas Runtastic, American Red Cross, Australia Post, Banco Inter, Chegg, GoTo Group, Ryanair, Sainsbury’s, Signify Health, TopGolf, and World Fuel Services (WFS) improve uptime, reliability, and operational efficiency to deliver exceptional customer experiences that fuel innovation and growth. www.newrelic.com.

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