Earlier this year at New Relic Advance, we talked about what it means to operate beyond human scale. The volume of AI-generated code, distributed services, and autonomous agents now running in production has outpaced what any engineering team can manage manually. The only path forward is Intelligent Observability, a platform that interprets what's happening, surfaces what matters, and takes action on behalf of the teams responsible for keeping systems running.
As we gather this week at Microsoft Build, I want to take a moment to share what we've built, where our customers are seeing it pay off, and where the partnership is headed.
Meeting Customers Where They Build
Enterprise developers and engineering teams don't choose their observability platform in isolation from their cloud environment. They want their tools to work natively with the infrastructure they're already running: the same portal, the same procurement, the same identity and access model.
Today, enterprise teams can discover, deploy, and start using New Relic directly through the Azure portal in about three minutes. New Relic is available through Microsoft Marketplace, meaning customers with existing Azure commitments can apply that spend to their observability investment without a separate procurement process. This week at Build, New Relic is being featured in the Microsoft Marketplace booth in the Festival Pavilion, a reflection of the momentum both teams have built together in serving enterprise customers.
The industries where we see this come to life most clearly are the ones where engineering teams operate under the greatest pressure. In financial services, where downtime is measured in millions of dollars per minute, observability native to Azure workflows means incident detection and response happen at the speed the business requires. In retail and e-commerce, where performance is revenue, New Relic gives engineering teams on Azure the dependency mapping and real-time alerting they need to protect customer experience when it matters most. In technology companies, where developers are the product team, removing friction from incident response directly compounds engineering velocity.
What We've Built Together
The integrations New Relic and Microsoft have developed over the past year reflect a shared conviction: observability should be embedded in the workflows where engineering teams operate.
The centerpiece of that work is the New Relic MCP Server, which makes New Relic's Intelligent Observability accessible to any AI agent or tool through the Model Context Protocol. New Relic is now available in the Azure AI Foundry Tools Catalog and Azure API Center. Developers can find it directly at mcp.azure.com. For Azure customers, that means observability data is available to AI agents operating inside the Azure ecosystem, without engineers having to manually bridge between systems.
Azure SRE Agent
When an alert fires or a deployment is recorded in New Relic, the Azure SRE Agent can call the New Relic MCP Server directly for observability context. That means automated incident detection, root cause analysis, and remediation that spans the full Azure environment (services, browser, mobile, infrastructure). Engineering teams that used to triage incidents manually across multiple tools have an AI agent that arrives to the incident already briefed.
New Relic Monitoring for Microsoft Foundry
As more teams build and deploy AI applications and agents using Microsoft Foundry, they need the same level of observability they expect for traditional workloads. New Relic Monitoring for Microsoft Foundry ingests logs and metrics from Azure directly, giving teams the performance data they need to understand how their AI systems are actually behaving in production.
New Relic Azure Autodiscovery and SAP Monitoring
For platform engineers, Azure Autodiscovery provides full dependency maps and overlays configuration changes on performance graphs, so root causes surface during investigations. For enterprises running SAP on Azure, New Relic's SAP monitoring solution is available directly through Microsoft Marketplace. It’s SAP-certified, agentless, and procurable where Azure customers already buy.
Observability for the Agentic Era
AI agents need observability context to be useful. An Azure SRE Agent that can see New Relic telemetry is meaningfully different from one that can't. A developer building AI applications in Microsoft Foundry who can monitor their agent's performance without leaving their workflow moves faster than one who can't. A platform engineering team that discovers unmonitored infrastructure automatically is more resilient than one that finds out at 2am.
It's what we've been building toward together, and it's available to customers.
Our customers increasingly run their most critical workloads on Azure, and they expect their observability platform to be a native part of that environment. They don’t want another tool to context-switch into. Working closely with Microsoft, we've built integrations that put Intelligent Observability directly into the workflows engineers already live in. That's what it means to meet customers where they are.
What Our Customers Are Seeing
BlackLine builds financial operations software used by enterprise customers to automate the office of the CFO, including the Financial Close & Consolidation dashboards finance teams depend on to close their books accurately and on time. Their dashboards run on Azure and are monitored end-to-end by New Relic.
At BlackLine, our Financial Close & Consolidation dashboards are critical to how finance teams identify and resolve reconciliation and transaction issues. We use New Relic to monitor Power BI dashboards and visualize exactly where issues are occurring across our financial close platform — and act before they impact our customers. We've reduced MTTR from multiple hours down to minutes, cut the number of defects using New Relic telemetry, and delivered the automation and AI capabilities the Office of the CFO demands. Our 4,400 customers get the confidence that their books will close on time.
Find New Relic at Build
New Relic is being featured in the Microsoft Marketplace booth in the Festival Pavilion at Build this week in San Francisco. For us, this partnership has always been about one thing: making sure enterprise customers can run with confidence on the platforms they've already chosen, with observability that works natively inside their workflows rather than alongside them. If your team is running on Azure and looking to bring Intelligent Observability directly into your engineering workflows, we'd love to show you what's possible.
Next steps
- Read the announcement: New Relic Celebrates Strategic Partnership with Microsoft
- Find New Relic on Microsoft Marketplace, or learn more about our Azure integrations.
- For a closer look at how New Relic approaches technology partnerships, read our Partner Engineering Blog Series.
- Heading into AI in production? Join us at New Relic NOW on June 23. Register today.
The views expressed on this blog are those of the author and do not necessarily reflect the views of New Relic. Any solutions offered by the author are environment-specific and not part of the commercial solutions or support offered by New Relic. Please join us exclusively at the Explorers Hub (discuss.newrelic.com) for questions and support related to this blog post. This blog may contain links to content on third-party sites. By providing such links, New Relic does not adopt, guarantee, approve or endorse the information, views or products available on such sites.
