The Total Economic Impact of the New Relic Platform

Forrester Research


New Relic commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying the New Relic Platform. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of New Relic on their organizations’ Agile plus DevOps, cloud adoption, and customer experience initiatives. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed one large enterprise customer organization with several years of experience using New Relic tools.

With New Relic, the organization gained an end-to-end view of its DevOps portfolio, shifting application performance monitoring (APM) further left to application developers, with a complete view from the browser through the application as well as its infrastructure. Read this report to see how this company:

  • Increased ROI by 2.2x
  • Avoided $1.7 million in labor and infrastructure costs
  • Saved $6.5 million by having fewer incidents and recovering quicker

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