Leading Analyst Firm Ranks New Relic as a Top Vendor in the Worldwide System Management Software as a Service Market

New Relic’s Revenue Grew Nearly Four Times Faster than the Overall Market

San Francisco - August 8, 2013

New Relic, Inc., the software analytics platform company, today announced that it has been ranked as the sixth largest vendor in the Worldwide System Management Software as a Service 2013–2017 Forecast and 2012 Vendor Shares report by independent analyst firm IDC. The study provides a market size and vendor share analysis for 2012. According to the IDC report, New Relic grew 120 percent, nearly four times faster than the overall market, which grew 36 percent. This was the first time New Relic was added to the named vendor list, which includes a number of larger, publicly held companies.

“For the 2013-2017 forecast period, IDC expects the systems management SaaS market to experience significant growth as emerging entrants gain, existing entrants extend their range of service options and customers become more comfortable with using these service options,” said Mary Johnston Turner, Research Vice President, Enterprise Systems Management Software, IDC. “Our analysis shows that this market experienced significant growth in 2012 due in large part to the rapid expansion of pure play vendors such as ServiceNow and New Relic.”

"Our vision of a pure SaaS solution is designed to address the complexity of modern software environments for the long term. As large enterprises continue to build their brands on web and mobile software, they must have real time insights into their customer’s experience as it can be only a matter of seconds before they lose a customer due to poor app performance. In the age of modern software, customers expect near immediate results and an extraordinary user experience. We are constantly innovating because we believe it’s impossible to delight customers without visibility into their experiences." - Lew Cirne, CEO and Founder of New Relic

Source: IDC, Worldwide System Management Software as a Service 2013–2017 Forecast and 2012 Vendor Shares, Doc # 241420, June 2013

About New Relic

As a leader in observability, New Relic empowers engineers with a data-driven approach to planning, building, deploying, and running great software. New Relic delivers the only unified data platform that empowers engineers to get all telemetry—metrics, events, logs, and traces—paired with powerful full stack analysis tools to help engineers do their best work with data, not opinions. Delivered through the industry’s first usage-based consumption pricing that’s intuitive and predictable, New Relic gives engineers more value for the money by helping improve planning cycle times, change failure rates, release frequency, and mean time to resolution. This helps the world’s leading brands including American Red Cross, Australia Post, Banco Inter, Chegg, Gojek, Signify Health, TopGolf, World Fuel Services (WFS), and Zalora improve uptime, reliability, and operational efficiency to deliver exceptional customer experiences that fuel innovation and growth. www.newrelic.com.

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