Tango Selects New Relic to Bring Simplicity to Their Complex App Environment

Global Company Required Single, Seamless View of Web and Mobile Applications

San Francisco - July 18, 2013

New Relic, Inc., the software analytics company, today announced that Tango, the all-in-one messaging app, chose New Relic to monitor its web and mobile applications, providing actionable data in a single, seamless view. With mobile and web services that stretch across the globe using multiple cloud providers, Tango wanted a real-time application performance management solution that would simplify its complex app environment in support of its 130 million members in 212 countries.

After using disparate solutions to monitor various aspects of its environment, Tango found it was spending too much time translating and understanding the data from one solution and comparing it to the data from others. Ultimately, Tango needed a single dashboard to understand its end-to-end performance for both web and native mobile applications. Enter New Relic.

"With 130 million members to support, it is critical to have one main tool that aggregates everything we wanted into one view for our global environment. New Relic is a simple installation and it easily integrated into our environment. We chose New Relic because it will allow us to see performance analytics across multiple tiers worldwide, which will help us continue to scale our systems wherever we want,” said Guy Fighel, director of engineering of Tango.

New Relic enterprise-ready features fulfilled key requirements for Tango. Transaction Tracing – a key feature from New Relic – provides deep visibility into the cause of application performance issues down to the tiniest detail. Tango wanted the ability to monitor the performance of specific key transactions, such as customer registrations and stats on real-time chats and photo uploads – all services that were especially important to its customers. Cross application tracing was another critical feature for Tango, which provided the end-to-end visibility and automated mapping of its services that cross multiple cloud providers for its global business.

“New Relic has the strongest feature set and long-term vision than any other application performance management provider on the market today,” said Fighel. “They have been able to provide what no one else has been able to do: a single integrated solution for monitoring web and native mobile apps, and now, through plugins, the underlying app environment in a single view. We chose New Relic because we believe it will simplify our processes and optimize our applications for the long-term benefit of our fast growing company.”

After testing several other solutions, Tango was drawn to the clear actionable data provided by New Relic that allowed the Tango team to drill deeper into a specific issue without writing new code or getting lost in complexities. New Relic locates the root of an issue so they can execute quickly and with ease. The combination of innovative technology and a superior level of customer service from the New Relic team provided Tango with the necessary tool set to create fast and rich results for its customer community.

About Tango

Tango, an all-in-one messaging and entertainment platform with more than 130 million users, enables people to connect with friends and family in a way that is easy, spontaneous and fun. Tango allows users to send free text messages, play games, and make free phone and video calls. Tango works on iPhone, iPad, iPod touch, hundreds of Android phones and Windows Phone 7, as well as tablets and PCs, and provides high quality experience over 3G, 4G, and Wi-Fi. Founded in September 2009, Tango is based in Mountain View, California. For more information, visit www.tango.me.

About New Relic

As a leader in observability, New Relic empowers engineers with a data-driven approach to planning, building, deploying, and running great software. New Relic delivers the only unified data platform that empowers engineers to get all telemetry—metrics, events, logs, and traces—paired with powerful full stack analysis tools to help engineers do their best work with data, not opinions. Delivered through the industry’s first usage-based consumption pricing that’s intuitive and predictable, New Relic gives engineers more value for the money by helping improve planning cycle times, change failure rates, release frequency, and mean time to resolution. This helps the world’s leading brands including adidas Runtastic, American Red Cross, Australia Post, Banco Inter, Chegg, GoTo Group, Ryanair, Sainsbury’s, Signify Health, TopGolf, and World Fuel Services (WFS) improve uptime, reliability, and operational efficiency to deliver exceptional customer experiences that fuel innovation and growth. www.newrelic.com.

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New Relic, Inc.