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New Relic Introduces RPM Enterprise Edition for Large-Scale Web Application Deployments

New offering meets surging demand from large IT organizations for affordable, unlimited, on-demand web application management

San Francisco, California — April 8, 2010 — New Relic, Inc., the leading software-as-a-service provider of application performance management solutions, today announced a new "Enterprise Edition" of RPM, the leading on-demand application performance management (APM) solution for Java and Ruby on Rails web applications. This new version meets the growing demand among large IT organizations for web application monitoring, troubleshooting, and optimization capabilities that can be widely and rapidly deployed without constant re-negotiation of terms or additional expense.

The leading on-demand, SaaS application performance management tool, RPM currently serves more than 3,500 customers worldwide and monitors more than 35,000 application instances. RPM is the first APM tool to be built for and deployed in both cloud and dedicated environments. RPM is offered at several different service levels to meet organizations' specific management needs. These include RPM Lite, a free version for basic production application monitoring; RPM Bronze, Silver, and Gold for troubleshooting and optimizing web applications; and now RPM Enterprise Edition, which offers unlimited data retention, unlimited hosts managed, and all the proven features of RPM Gold. Companies that have already taken advantage of this offering include Gilt Groupe, REA Group, and IGN Entertainment.

"Millions of users come to IGN.com every month to play games, read reviews, interact with their peers and more," said David Ting, vice-president of engineering at IGN Entertainment. "The IGN network of sites must absolutely provide superior response time and a seamless experience. Having a tool like RPM Enterprise Edition at our disposal is invaluable. It facilitates rapid deployment by letting us monitor live application performance immediately, identify potential issues and act on them before they affect users. It's easy to implement across our environment and it's easy to use. RPM just works."

"Today's complex, business-critical web applications are characterized by high traffic, frequent changes, and very high user expectations," said Lew Cirne, New Relic founder and CEO. "For companies like IGN Entertainment, REA Group and Gilt Groupe, there is never any question about whether they should implement application management. The question that New Relic RPM Enterprise answered for them was: can we find an effective, cloud-ready solution that is flexible enough to work with our rapid deployment schedule, nimble enough to run in production around the clock, deep enough to provide actionable information, and smart enough to facilitate ongoing collaboration between operations and development."

RPM Enterprise Edition makes managing web applications on a large scale easy by eliminating concerns about host-counts, seat licenses, etc. With RPM Enterprise Edition, customers use all the features of RPM Gold on as many applications and servers as they like for a fixed monthly investment for the term of the agreement. In addition, summary metric data is available for an unlimited time and customers can schedule up to 16 hours (2 days) of phone time for product training or application performance consultation without charge. Organizations wishing to take advantage of this offering can contact New Relic sales for more information sales@newrelic.com.


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New Relic is the industry’s largest and most comprehensive cloud-based observability platform built to help customers create more perfect software. The world’s best software and DevOps teams rely on New Relic to move faster, make better decisions and create best-in-class digital experiences. If you run software, you need to run New Relic. Learn why more than 50% of the Fortune 100 trust New Relic to make the world’s software run at newrelic.com.

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Andrew Schmitt
New Relic, Inc.
415-869-7109
PR@newrelic.com
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