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New Relic Joins Apdex Alliance

As a Member, New Relic supports the Apdex open standard — an objective method of reporting, benchmarking, and tracking application performance

San Francisco - March 3, 2009

New Relic, Inc., the leading provider of Ruby on Rails application performance management solutions, today announced that that it has become a contributing member of the Apdex Alliance. The Alliance seeks to define and promote Apdex, an open standard for measuring application user satisfaction using a consistent and objective scoring approach.

"We see Apdex as an important emerging standard in application performance," said Lew Cirne, founder and CEO of New Relic. "Application developers are often confronted by the businesspeople in their companies with vague complaints about application performance. A scoring methodology like Apdex takes the fuzziness out of measuring and communicating user satisfaction. We are happy to support the adoption of the standard by joining the Apdex Alliance."

"As one of the leading providers of application performance management tools, New Relic is certainly an ideal member of the Alliance," said Peter Sevcik, founder and executive director of the Apdex Alliance. "We are very pleased they have joined to promote adoption of this valuable methodology."

About Apdex

Apdex is the first user experience metric that is comparable across all transactional applications. Thus, an operations manager has a single measurement to compare performance across applications. Managers can quickly see which applications need improvement or investment, those that have a low Apdex value but are important to the business. Apdex also lets developers measure the effectiveness of performance improvement investments. An Apdex value should improve with a performance-driven upgrade. More information can be found at www.apdex.org.

About New Relic

As a leader in observability, New Relic empowers engineers with a data-driven approach to planning, building, deploying, and running great software. New Relic delivers the only unified data platform that empowers engineers to get all telemetry—metrics, events, logs, and traces—paired with powerful full stack analysis tools to help engineers do their best work with data, not opinions. Delivered through the industry’s first usage-based consumption pricing that’s intuitive and predictable, New Relic gives engineers more value for the money by helping improve planning cycle times, change failure rates, release frequency, and mean time to resolution. This helps the world’s leading brands including American Red Cross, Australia Post, Banco Inter, Chegg, Gojek, Signify Health, TopGolf, World Fuel Services (WFS), and Zalora improve uptime, reliability, and operational efficiency to deliver exceptional customer experiences that fuel innovation and growth. www.newrelic.com.

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New Relic, Inc.

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Peter Goldmacher

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