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New Relic Updates Software Analytics Platform To Monitor Microservices and Docker

Service Maps and Alerts are reimagined to enable greater flexibility for orchestrating and monitoring increasingly complex software architectures

SAN FRANCISCO — May 6, 2015 — Software analytics company New Relic, Inc. (NYSE:NEWR) announced today a set of new features to its Software Analytics Platform that are designed to enable greater productivity for developers and agility for IT operations to meet business objectives. Collectively these updates reflect the shift by customers to more modular, elastic cloud application architectures, built using containers, Platform-as-a-Service (PaaS) and microservices.

As companies ranging from startups to enterprises look to create the next generation of digital experiences, many companies have restructured monolithic applications into granular microservices, often running on containers, in the hopes of allowing software teams to more rapidly build, integrate, and scale their applications. This approach brings complexities and requires new ways to monitor and troubleshoot the many components of each application. The New Relic Software Analytics Platform is designed to reflect this modern approach to software with the following new features and announcements:

Docker Monitoring - Since its introduction two years ago, Docker has exploded in popularity with a majority of enterprises using or evaluating it for their organization’s development needs and rapidly adopting it for their production environment.1 To date, it has been difficult for software teams to monitor the impact of Docker containers on app performance. Available today in a public beta, New Relic APM customers can have visibility on the performance of all types of containers they are utilizing, with the goal of providing them with improved confidence in their Docker deployments.
Service Maps - Part of New Relic APM, Service Maps are a reimagined version of the App Map to monitor complex microservice-based application architectures, from the browser layer, through the backend apps and services, and out to external third-party services. With application architectures having become more distributed - with some customers having thousands of microservices - the new Service Maps are role-based, which aims to allow individuals or teams to focus on the performance and support of the services they are responsible for.
Alerts - A new streamlined alerting system which is designed to enable users to focus on fixing problems and eliminate “alert fatigue” with incident rollups. New Relic will now group related alerts into an incident dashboard, which intends to allow the individual responsible to better understand the history of a performance outage and more quickly determine how to fix it. Alerts works across the New Relic Software Analytics Platform, integrates with New Relic’s iOS and Android apps, and is designed to have easy integrations into services such as Slack, HipChat, OpsGenie, PagerDuty, VictorOps, and Campfire and allow for customizable webhooks for a wide variety of integration possibilities.

Announced separately today, New Relic is joining the Cloud Foundry Foundation to continue the support of customers and partners investing in this leading PaaS. As a member, New Relic is contributing the New Relic tile, service broker and build pack with the goal of easing the development of applications on Cloud Foundry and enabling the success of these applications without dedicated monitoring infrastructure.

Supporting Quotes
“The proliferation of microservices and new technologies like Docker has transformed how modern software is built and managed today,” said Patrick Lightbody, vice president of product management at New Relic. “We see these new features as another important step towards our goal for the New Relic Software Analytics Platform to help the world deliver great software and make it successful in terms of performance, customer experience, and business success.”

Availability
Docker monitoring is in open public beta beginning today.
Service Maps and Alerts are generally available today and are being rolled out across New Relic’s customer base over the coming weeks.

Resources
Technical details and sign up for Docker monitoring public beta are on New Relic’s documentations site.
Technical details for Service Maps are on New Relic’s documentations site.
Technical details for Alerts are on New Relic’s documentations site.
Blog posts on Modern Architectures, Docker monitoring, Service Maps and Alerts.

About New Relic Software Analytics Platform
The New Relic Software Analytics Platform is a market-leading multi-tenant SaaS software analytics platform built for modern architectures. New Relic's integrated products (APM, Browser, Insights, Mobile, Plugins, Server, and Synthetics) are designed to allow developers and IT operations to manage the performance of their applications and create new digital customer experiences. New Relic's platform can help companies make better, data-driven decisions using real-time data from production software.

Forward-Looking Statements
This press release contains “forward-looking” statements, as that term is defined under the federal securities laws, including but not limited to market dynamics, including the shift to modular, elastic cloud application architectures and application architectures becoming more distributed, New Relic’s future products, collaborations and features, release and availability dates, and benefits to customers. The achievement or success of the matters covered by such forward-looking statements are based on New Relic’s current assumptions, expectations, and beliefs and are subject to substantial risks, uncertainties, assumptions, and changes in circumstances that may cause New Relic’s actual results, performance, or achievements to differ materially from those expressed or implied in any forward-looking statement. Further information on factors that could affect New Relic’s financial and other results and the forward-looking statements in this press release is included in the filings we make with the SEC from time to time, including in New Relic’s most recent Form 10-Q, particularly under the captions “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” Copies of these documents may be obtained by visiting New Relic’s Investor Relations website at http://ir.newrelic.com or the SEC's website at www.sec.gov. New Relic assumes no obligation and does not intend to update these forward-looking statements, except as required by law.

1. “State of Containers 2015 – Docker Survey,” VMblog.com and CloudCow.com (sponsored by StackEngine), February 9, 2015, http://stackengine.com/docker-vmware-survey/.


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New Relic is a software analytics company that delivers real-time insights to more than 13,000 paid business accounts. As a multi-tenant SaaS platform, the New Relic Software Analytics Cloud helps companies securely monitor their production software in virtually any environment, without having to build or maintain dedicated infrastructure. New Relic helps companies improve application performance, create delightful customer experiences, and realize business success. Learn more at newrelic.com.

New Relic is a registered trademark of New Relic, Inc.

All product and company names herein may be trademarks of their registered owners.

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Media Contact
Andrew Schmitt
New Relic, Inc.
415-869-7109
aschmitt@newrelic.com
Investor Contact
Jonathan Parker
New Relic, Inc.
503-336-9280
IR@newrelic.com