New Relic today announced the general availability of New Relic Teams, Scorecards, Catalog, Maps and New Relic Service Architecture Intelligence (SAI) integration with GitHub. Following a successful public preview, these innovations, part of the New Relic Intelligent Observability Platform, are designed to boost IT team productivity and performance by simplifying complex digital environments and breaking down knowledge silos.

According to Saad Ladki, VP of UXP at New Relic, “The increasing complexity of tools and fragmented information creates cognitive overload, negatively impacting engineering performance. This is further complicated by a lack of visibility for engineering leaders in large, distributed organizations, hindering their ability to improve standards.”

“The new Teams, Catalog, Maps and Scorecards platform innovations aim to address these challenges by empowering teams to complete tasks faster, automate critical processes, facilitate cross-regional collaboration, and ultimately improve development performance at scale. “

“In addition, the New Relic Service Architecture Intelligence integration with GitHub simplifies the setup process and reduces the time and effort needed to onboard users to Teams, Scorecards, and Catalogs, and other new Service Architecture Intelligence capabilities.”

Key Capabilities 

  • New Relic Teams connect ownership information for interdependent services and facilitate collaboration across the enterprise.
  • New Relic Scorecards help define, track, improve and standardize engineering best practices that scale team performance.
  • New Relic Catalogs provide an inventory of services, APIs, repositories, infrastructure and components in a customer's digital environment, establishing a central system of record with crucial context for each entity.
  • New Relic Maps provides a dynamic, visual representation of your complex software systems, enabling you to understand dependencies, troubleshoot issues faster, and improve collaboration
  • New Relic Service Architecture Intelligence integration with GitHub allows users to import essential data on teams, team members, repos, owners and pull request (PR) metadata from GitHub accounts directly into New Relic which reduces configuration setup time for Teams, Scorecards, Catalogs and other New Relic platform innovations.
  • Only pay for what you use - Teams and Scorecards are now generally available as part of New Relic Advanced Compute, giving you full access to our suite of intelligent observability innovations with usage-based pricing—no license swaps needed. You only pay for what you use, with built-in cost controls such as Feature Control Manager and Compute Budgets to manage observability spend, plus full platform access for all users. Learn more here.

Key Benefits

  • Eliminate knowledge silos - Consolidate essential information about services, ownership, and components in one place using Teams Hub.
  • Scale developer productivity - Eliminate time searching for context and answers to resolutions.
  • Increase release velocity -Quickly find artifacts (e.g., docs, runbooks, change history, metadata, etc.) needed to understand and work on any project.
  • Simplify role management, clarify entity ownership mapping, and streamline the onboarding process for users and teams.
  • Accelerate team collaboration -Share critical data and service ownership to amplify team performance.
  • Automate enforcement of best practices to scale team performance and software quality.
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