We are thrilled that New Relic is a Leader in the 2024 Gartner® Magic Quadrant™ for Observability Platforms and the only named leader since 2012. We believe this recognition echoes our unwavering commitment to embracing innovation, which has kept our valued clients—including some of the largest global brands like Mercado Libre, Domino’s, and Forbes Media —consistently ahead in their respective markets.
We understand that the increasing complexity of digital enterprises creates major obstacles for businesses. A surge of data from diverse sources and the use of numerous specialized tools necessitate comprehensive observability for confidence in making informed decisions and running an effective business.
Business leaders need a holistic view of their digital enterprise, but the high fixed costs and niche skills associated with observability continue to stand in the way. It's our mission to eliminate the skills gap and expensive tradeoffs associated with establishing a mature observability practice, and provide enterprises with the capabilities and controls they need to align their observability practice with business priorities and budgets.
Innovation for end-to-end visibility of the digital enterprise
New Relic solves these problems with innovation, which is deeply embedded in our DNA. Just as we invented SaaS APM, we’ve expanded our influence in the observability market by continuously aligning our platform and business model to ensure the health of your digital enterprise through our:
- Consolidated data platform: New Relic's data cloud integrates and contextualizes all forms of telemetry data, including native support for open source formats like OpenTelemetry.
- All-in-one AI-powered observability: New Relic provides all capabilities in one platform and a single view of all applications—including your AI applications—and underlying components, eliminating the need for numerous tools. Our AI tool spans the entire platform, offering AI-powered analytics across the digital enterprise.
- Consumption model: This affords on-demand access to all capabilities to any user, making observability a reality for all. Customers access what they need, when they need it, and only pay for what they use.
We are proud of our consistent placement in the Leaders Quadrant in this space, which we feel is distinguished by our track record of customer-centric innovations and a business model that has kept our customers ahead of their competition.
Thank you
To our partners and customers who trust New Relic to monitor, secure, and optimize their stack, thank you. We’re honored to be the sole vendor recognized as a Leader in the Magic Quadrant for observability platforms for 12 years running, and remain committed to eliminating disruptions to your digital enterprise so that your business can grow.
Next steps
- Download your copy of the Gartner® Magic Quadrant™ for Observability Platforms.
- Quantify the benefits of observability to your business with our Value Calculator.
The views expressed on this blog are those of the author and do not necessarily reflect the views of New Relic. Any solutions offered by the author are environment-specific and not part of the commercial solutions or support offered by New Relic. Please join us exclusively at the Explorers Hub (discuss.newrelic.com) for questions and support related to this blog post. This blog may contain links to content on third-party sites. By providing such links, New Relic does not adopt, guarantee, approve or endorse the information, views or products available on such sites.
Gartner, Magic Quadrant for Observability Platforms, Gregg Siegfried, Padraig Byrne, Mrudula Bangera, Matt Crossley, August 12, 2024.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
