Back to top icon

New Relic Advanced Observability - Customer Experience Training - May 2021 (APAC)

24th and 25th May (2 sessions)

1 - 4pm AEST - each session

(11am SGT / 8.30am IST / 3pm NZT)

Know your customers’ journey and how it impacts your business in real-time.

Our customer experience class focuses on improving CSAT, and delivering an optimised experienced for your customer. Learn what is important to the customer’s perceived experience, and discover how to troubleshoot the Core Web Vitals. Alongside the analysis of real-time user telemetry, this class also teaches a proactive approach to understanding your site’s performance and will give you the skills to create scripted customer journey tests so that you can be alerted of site issues before your customers run into them.