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New Relic First to Deliver SaaS-Based Key Transaction Performance Management for All Businesses - Large and Small

Additionally, new user interface improvements simplify navigation and consolidate views onto one easy-to-use dashboard.

SAN FRANCISCO — October 17, 2012 — New Relic, Inc., the SaaS-based cloud application performance management provider, today announced the availability of key transaction performance management, enabling organizations large and small to take advantage of enterprise business transaction performance tracking. Until now, business transaction performance management has only been available in expensive, on-premise tools. With the addition of this feature to New Relic Pro, the company is empowering its customers with advanced, fine-grained visibility into their most critical business interactions at an affordable price.

Additionally, New Relic has enhanced its already-intuitive product workflow with a new and improved user interface. In a single pane of glass, the new UI consolidates real user monitoring and application performance overviews for at-a-glance convenience The new design makes it even easier for dev, ops and devops teams to quickly identify bottlenecks and performance issues before they impact business activity.

New Relic was founded in 2008 and now serves over 30,000 customers who are monitoring a total of 650,000 applications instances on the company’s APM platform. New Relic’s SaaS–delivered solution collects over 60 Billion performance metrics daily, totaling 5TB of data, making New Relic the largest big data repository ever built for application performance analysis.

News Highlights

  • Customers can now define and track the performance of specific transactions that are critical to the business such as online shopping cart or online customer registration transactions.
  • Each key transaction is presented in a dedicated dashboard, which features transaction-level, real user and application service performance metrics.
  • The key transaction feature provides automatic baselining, topology maps and service level agreement reports.

Supporting Quotes

"Key transactions is another example of New Relic keeping our original promise to our customers, who are tired of an on-premise patchwork of disparate monitoring solutions that can be prohibitively expensive to many businesses. By offering this critical capability in our software as a service solution, we are delivering an advanced feature that is directly tied to monitoring the health of the business. It is our mission to make our customers more effective in pinpointing and preventing errors in live production web environments." Lew Cirne, Founder and CEO of New Relic.

"As the complexity of today’s web applications increase, it becomes more and more challenging for IT organizations to assess how individual events are impacting important applications and user experiences. Business transaction monitoring (BTM) allows IT teams to quickly focus on the most critical errors and alerts and maintain mission critical end-to-end service levels. The availability of an affordable, SaaS-based BTM capability will benefit many large and small businesses that do no have the internal skills or budget to deploy more traditional on-premise solutions." Mary Johnston Turner, Research Vice President, Enterprise Systems Management Software, IDC.

Availability and Pricing

The new user interface is available today and automatically upgraded in all New Relic editions. The key transactions feature is available to New Relic Pro users.

Online Resources


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New Relic is the industry’s largest and most comprehensive cloud-based observability platform built to help customers create more perfect software. The world’s best software and DevOps teams rely on New Relic to move faster, make better decisions and create best-in-class digital experiences. If you run software, you need to run New Relic. Learn why more than 50% of the Fortune 100 trust New Relic to make the world’s software run at newrelic.com.

New Relic is a registered trademark of New Relic, Inc.

All product and company names herein may be trademarks of their registered owners.

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Contact
Media Contact
Andrew Schmitt
New Relic, Inc.
415-869-7109
PR@newrelic.com
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Peter Goldmacher
New Relic, Inc.
503-336-9280
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