New Relic joins the Rackspace Cloud Tools Marketplace to Support Open Cloud Ecosystem

Online Cloud Tools Marketplace Delivers Broad Spectrum of Products and Services

SAN FRANCISCO — July 18, 2012 — New Relic, Inc., the SaaS-based cloud application performance management provider, today announced that it has expanded its SaaS APM solution availability to the Rackspace open cloud and is featured in the enhanced Rackspace Cloud Tools Marketplace. New Relic’s web application monitoring and management tool is available for Rackspace first generation Cloud Servers and Cloud Servers powered by OpenStack® through the Cloud Tools Marketplace from Rackspace® Hosting (NYSE: RAX), the service leader in cloud computing.

This marketplace will serve as a gateway to an open ecosystem of cloud solutions, which will give customers access to a broad range of tools that support the Rackspace open cloud. Through the marketplace, Rackspace customers can now take advantage of New Relic’s proven capabilities for monitoring web applications end-to-end, identifying bottlenecks, and rapidly determining the root cause of performance issues.

"Organizations pursuing cloud initiatives turn to Rackspace not only because they are a trusted provider, but also because of Fanatical Support®, making them one of the greatest customer service organizations," said Bill Lapcevic, New Relic's vice president of business development. "Part of that is bringing together and providing the tools and services customers need to easily develop, deploy, and manage their apps more effectively in the cloud."

The Rackspace Cloud Tools Marketplace is a comprehensive catalog of innovative, third-party developed applications available for the Rackspace open cloud. Additionally, through the marketplace, customers can browse, review and connect to cloud solutions focused on management, monitoring, application deployment, and a host of other areas. By leveraging OpenStack® technology and developing solutions specifically for the Rackspace open cloud, New Relic provides increased flexibility for customers and helps them avoid vendor lock-in.

New Relic's proven application performance management is now available to all customers on the Rackspace Cloud free of charge. Now, organizations deploying business-critical Ruby, PHP, Java, Python and .NET-based applications on the Rackspace Cloud can use New Relic Standard at no charge to monitor app performance 24x7, proactively troubleshoot potential issues, and help meet high standards for online service delivery. Rackspace Cloud customers can get started with free New Relic Standard right away.

"Rackspace encourages openness, innovation and collaboration in the cloud," said Ven Shanmugam, senior manager of corporate strategy at Rackspace. "Working with New Relic is a perfect illustration of our commitment to making it easier for our customers to utilize the cloud. New Relic provides a new layer of visibility and control for application development and deployment teams, accelerating the pace of innovation in the marketplace."

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