Tier 3 Enhances Enterprise-Grade Cloud Platform with New Relic Application Management

Integrated app management combines with Tier 3 platform to create an unparalleled solution for deploying and managing business-critical apps

San Francisco - December 6, 2011

New Relic, the SaaS web application performance management (APM) provider, and Tier 3, the enterprise cloud platform provider, announced today that Tier 3 has enhanced its leading enterprise-grade public cloud platform with the addition of New Relic Standard, now available free of charge to its public cloud customers. Organizations deploying business-critical apps on Tier 3 will now have deep, real-time visibility into application performance, which combines with Tier 3’s offering to create an unparalleled solution for deploying and managing apps in the cloud.

Tier 3 provides an enterprise-grade virtual private or hybrid cloud. Architected for security, risk mitigation and high availability -- with 99.999% SLA at all layers and disaster recovery in every deployment -- Tier 3's cloud platform is optimized for production environments and mission-critical applications. The addition of New Relic Standard, completely integrated with Tier 3's management control portal and its API, makes it easy for organizations to monitor end-user experiences and PHP, Ruby, Java, .NET, and Python applications in real-time. Organizations developing today's multi-language cloud applications can proactively identify and diagnose potential performance issues via single pane of glass monitoring from infrastructure through applications, thus ensuring optimum resources, bandwidth and app performance. Tier 3's own engineers will also leverage New Relic data to further enhance the predictive optimization technologies that tune Tier 3's cloud for performance and scale.


"Enterprise developers today must build apps that meet high standards for performance, stability and scalability, and to meet this challenge they need a proven platform and a proven tool that provides real-time, code-level visibility," said Jared Wray, Tier 3 chief technology officer. "New Relic's application monitoring and analytic capabilities combined with Tier 3's custom infrastructure and OS monitoring enables our customers with the most advanced cloud environment monitoring solution on the market. New Relic's real-time, granular monitoring works at the application level to produce advanced analytics that helps organizations quickly and efficiently adjust systems to meet business objectives."

"Tier 3 and New Relic are a perfect combination for today's application development and deployment teams who must iterate quickly while meeting stringent customer demands for superior performance and availability," said Bill Lapcevic, New Relic’s vice president of business development. "The combined breadth and depth of these solutions — top-to-bottom monitoring and a secure and intelligent platform — provide customers with a unique set of capabilities for ensuring that their cloud apps are meeting or exceeding performance objectives and business goals."

Tier 3 customers have three options for easily accessing New Relic in Tier 3’s enterprise cloud platform. Customers can leverage free New Relic Standard immediately with every enterprise server deployment, they can chose to upgrade to New Relic Professional via a simple upgrade feature in the Tier 3 portal, or they can select to deploy New Relic as an optional software package as they configure and deploy complex environments via Tier 3’s cloud orchestration feature, Blueprints. The Blueprints tool also enables third party software providers to specify New Relic as a required software package as they publish Blueprint templates in Tier 3’s Blueprint Library.

Online Resources About Tier 3

Tier 3 helps large and mid-size enterprises bring applications and services to the cloud. The Bellevue, Wash.-based company provides an enterprise-grade virtual private cloud, enhanced by a framework-agnostic cloud orchestration layer to enable IT automation and agility. Architected for security, risk mitigation and high availability -- with 99.999% SLA at all layers and disaster recovery in every deployment -- Tier 3 is optimized for production environments and mission-critical applications. Tier 3’s innovative infrastructure delivers superior performance and resource optimization while expert support provides a virtual extension of in-house IT staff. For more information, visit www.tier3.com.

About New Relic

As a leader in observability, New Relic empowers engineers with a data-driven approach to planning, building, deploying, and running great software. New Relic delivers the only unified data platform that empowers engineers to get all telemetry—metrics, events, logs, and traces—paired with powerful full stack analysis tools to help engineers do their best work with data, not opinions. Delivered through the industry’s first usage-based consumption pricing that’s intuitive and predictable, New Relic gives engineers more value for the money by helping improve planning cycle times, change failure rates, release frequency, and mean time to resolution. This helps the world’s leading brands including adidas Runtastic, American Red Cross, Australia Post, Banco Inter, Chegg, GoTo Group, Ryanair, Sainsbury’s, Signify Health, TopGolf, and World Fuel Services (WFS) improve uptime, reliability, and operational efficiency to deliver exceptional customer experiences that fuel innovation and growth. www.newrelic.com.

Media Contact

New Relic, Inc.