Blue Box Group Teams with New Relic to Provide On-Demand Application Management to All Their Customers

Customers of leading hosting service will now have proven capabilities for monitoring, troubleshooting, and tuning their mission-critical web apps

New Orleans, LA -- RubyConf 2010 - November 12, 2010

New Relic, Inc., a leading software-as-a-service provider of application performance management (APM) solutions, and Blue Box Group, a leading provider of custom hosting for Ruby on Rails applications, today announced that Blue Box Group customers are eligible to receive RPM Bronze free of charge as well as preferential pricing on upgrades to RPM Silver and Gold. Blue Box Group customers will now have the ability to monitor, troubleshoot and tune their live web applications using RPM’s on-demand application management service. Additionally, the Blue Box Group support team will use RPM to share visibility into application performance with customers and collaborate even more closely to resolve potential application performance issues.

News Highlights

  • Blue Box Group has selected New Relic RPM as its application management tool of choice for web application management.
  • Blue Box Group is providing New Relic RPM Bronze to its customers free of charge, allowing them to monitor and troubleshoot their production applications hosted with Blue Box Group.
  • Blue Box Group support teams can use RPM to share visibility into customer application performance for an even greater degree of collaboration.
  • Blue Box Group customers can fully implement New Relic in minutes by logging into their Blue Box account and selecting the New Relic link from the Box Panel.

Supporting Quotes

Jesse Proudman, CEO, Blue Box Group
“In addition to providing tailored hosting services, it’s important to ensure that our customers have the tools they need to be successful. New Relic’s application management solution is an integral component in their tool belts. RPM’s app monitoring and deep-dive diagnostics give customers greater visibility within their application and gives our support team powerful capabilities for an even greater level of collaboration with Blue Box customers.”

Bill Lapcevic, vice president of business development, New Relic
“New Relic and Blue Box Group have been working together for some time now because we share the common goal of helping organizations successfully deploy and maintain superior-performing web applications. With Blue Box Group providing New Relic for all customers, the two solutions become an even more powerful combination for helping companies meet end-user expectations for performance and business objectives for exceptional service delivery.”

Additional Resources

About Blue Box Group

Founded in 2003, Blue Box Group is a leading provider of customized Ruby on Rails hosting solutions that serves over 600 international customers. With hosting solutions as unique as their customers, Blue Box Group is able to design and deploy infrastructure tailored to individual goals. Their focus is on the success of customer applications, regardless of hosting needs. They satisfy customers through 24/7 support and a leading SLA, all without contract lock-in. Blue Box Group is headquartered in Seattle, Washington. Learn more about Blue Box Group.

About New Relic RPM

New Relic RPM is an on-demand performance management solution for web applications developed in Ruby, Java or JRuby. New Relic RPM is fully implemented in minutes and provides deep, 24x7 visibility and code-level diagnostics for web applications deployed on traditional, dedicated infrastructures, private and public clouds, or any combination thereof. RPM’s real-time metrics enable application owners, developers and operations teams to quickly and cost effectively monitor, troubleshoot, and tune application performance. Learn more about RPM and subscribe.

About New Relic

As a leader in observability, New Relic empowers engineers with a data-driven approach to planning, building, deploying, and running great software. New Relic delivers the only unified data platform that empowers engineers to get all telemetry—metrics, events, logs, and traces—paired with powerful full stack analysis tools to help engineers do their best work with data, not opinions. Delivered through the industry’s first usage-based consumption pricing that’s intuitive and predictable, New Relic gives engineers more value for the money by helping improve planning cycle times, change failure rates, release frequency, and mean time to resolution. This helps the world’s leading brands including adidas Runtastic, American Red Cross, Australia Post, Banco Inter, Chegg, GoTo Group, Ryanair, Sainsbury’s, Signify Health, TopGolf, and World Fuel Services (WFS) improve uptime, reliability, and operational efficiency to deliver exceptional customer experiences that fuel innovation and growth.

Media Contact

New Relic, Inc.