New Relic Wins Best of SaaS Showplace Award

Software-as-a-Service, On-Demand Performance Management Solution Accelerates Development and Reduces Costs of Web Applications

Wellesley, MA - May 3, 2010

THINKstrategies, Inc., the leading strategic consulting company focused on the business implications of the on-demand services market, announced today that New Relic has been named the latest winner of the Best of SaaS Showplace (BoSS) Awards program, which is aimed at promoting the measurable business benefits being delivered by today’s Software-as-a-Service (SaaS) solutions.

The BoSS Awards is an ongoing program which recognizes SaaS companies that are producing tangible business benefits for specific user organizations. These benefits can include increased sales, lower costs, higher customer satisfaction, faster operations and greater profitability.

New Relic RPM is a SaaS, on-demand performance management solution for web applications developed in Ruby, Java or JRuby. New Relic RPM can be fully implemented in minutes and provides deep, 24x7 visibility and code-level diagnostics for web applications deployed on traditional, dedicated infrastructures, private and public clouds, or any combination thereof. RPM’s real-time metrics enable application owners, developers and operations teams to quickly and cost-effectively monitor, troubleshoot, and tune application performance.

An example of the business benefits of New Relic’s RPM capabilities is Sheet Music Plus, the largest online retailer of printed sheet music. Sheet Music Plus has a Ruby web application that uses Solr for search queries, a hybrid Java and Ruby environment. They use New Relic RPM to monitor production application performance, to proactively identify code-level issues when they arise, and to make ongoing long-term improvements to the web app. Within one month of using New Relic on, the company was able to reduce the average site response time by 66%, meaning its application was able to run three (3) times faster. As a result, visitor traffic (as defined by Google Analytics) increased 53%. And, after ten (10) months of using New Relic Sheet Music Plus’ application is running five (5) times faster than it was before it started using New Relic’s RPM. In the same period, our conversion rate increased 18%.

It is for these reasons that New Relic has been named a Best of SaaS Showplace Award winner. A summary of the company’s winning BoSS Award submission can be found here.

"We are extremely pleased to be recognized by THINKstrategies and the SaaS Showplace for the business value of our data center and cloud management solution," said Lew Cirne, New Relic’s founder and CEO. "Online businesses of all kinds must respond rapidly to customer needs and RPM’s SaaS delivery model and performance management capabilities make it easy for operations and development teams to ensure service quality."

"Optimizing the performance of web-based applications is essential as we enter an era in which people rely on the Web for their day-to-day needs,” stated Jeffrey M. Kaplan, the founder of the SaaS Showplace and Managing Director of THINKstrategies, the strategic consulting firm which conceived and administers the Showplace. "New Relic RPM enables businesses to improve the performance and reduce the costs of their web-based applications."

A list of previous winners of the BoSS Awards can be found here.

Based on the success of the BoSS Awards program which focuses on SaaS solutions, THINKstrategies has launched the Cloud Computing Business Value (CCBV) Awards program to recognize companies which are delivering Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) solutions producing measurable business benefits for their customers. Get more information regarding the CCBV Awards.

About the Best of SaaS Showplace (BoSS) Awards

The BoSS Award program is an ongoing initiative to identify and promote SaaS, and ’cloud computing’, companies which are offering on-demand solutions which are generating measurable business benefits for their customers.

BoSS awards nominations are accepted on an ongoing basis, and more than one winner can be awarded in each SaaS Showplace Application, Industry and Enabling Technology Supplier category.

Get more information or nominate a BoSS award winner here.

About the SaaS Showplace

Software-as-a-Service (SaaS) Showplace® is a service of THINKstrategies, Inc. This Showplace was established in 2006 to provide the following benefits,

  • Give enterprise decision-makers a quick directory of the leading SaaS providers and a convenient source of valuable insight regarding SaaS trends.
  • Give SaaS providers a targeted tool to increase their visibility among enterprise decision-makers, and gain access to key enabling technology suppliers.
  • Give enabling technology suppliers a specialized platform to increase industry awareness regarding their SaaS solutions.

The SaaS Showplace is now the largest and highest ranked, vendor-independent, online directory and resource center of industry best practices in the SaaS market. For more information, go to

About THINKstrategies, Inc.

THINKstrategies, Inc. is the only strategic consulting services company formed specifically to address the unprecedented business challenges facing IT managers, solutions providers and investors today as the technology industry shifts toward a services orientation.

THINKstrategies’ mission is to help our clients re-THINK their corporate strategies, and refocus their limited resources to achieve their business objectives. THINKstrategies helps enterprise decision-makers with their sourcing strategies, IT solutions providers with their marketing strategies, and VCs with their investment strategies.

In addition to the Software-as-a-Service Showplace, THINKstrategies is also the founder of the Managed Services Showplace, a vendor-independent, online directory and information resource center of managed service solutions.

For more information regarding THINKstrategies’ unique consulting services, visit

About New Relic

As a leader in observability, New Relic empowers engineers with a data-driven approach to planning, building, deploying, and running great software. New Relic delivers the only unified data platform that empowers engineers to get all telemetry—metrics, events, logs, and traces—paired with powerful full stack analysis tools to help engineers do their best work with data, not opinions. Delivered through the industry’s first usage-based consumption pricing that’s intuitive and predictable, New Relic gives engineers more value for the money by helping improve planning cycle times, change failure rates, release frequency, and mean time to resolution. This helps the world’s leading brands including adidas Runtastic, American Red Cross, Australia Post, Banco Inter, Chegg, GoTo Group, Ryanair, Sainsbury’s, Signify Health, TopGolf, and World Fuel Services (WFS) improve uptime, reliability, and operational efficiency to deliver exceptional customer experiences that fuel innovation and growth.

Media Contact

New Relic, Inc.