Shopify Uses New Relic RPM to Ready its 3000 Online Stores for Black Friday


San Francisco and Ottawa, Canada - November 28, 2008

New Relic, Inc., the leading provider of Ruby on Rails application performance management solutions, today announced that one of its premier customers, Shopify, is using RPM to optimize performance for its 3000 online stores in preparation for “Black Friday,” the busiest day of the year for online shopping.

Shopify provides turn-key e-commerce stores which enable entrepreneurs and retailers to rapidly create an attractive and high-performing internet store. Shopify hosts more than 3000 e-commerce stores including and many more.

"Shopify uses Ruby on Rails to create their clients’ web stores because it enables them to rapidly create and modify online stores with a rich user experience," said Lewis Cirne, founder and CEO of New Relic. "We are very pleased to be helping Shopify’s many clients this holiday season. RPM is the leading solution for monitoring Rails website performance, and for detecting and solving problems. Using RPM will mean more sales, happier online customers, and greater revenues for these businesses."

"We expect traffic to our server farm to increase by 2-4 times during the holiday sale period” said Tobias Lütke, CEO of Shopify. “Our clients have created e-commerce stores selling everything from high tech gadgets to clothes, shoes, and vip tickets. They will want their stores to perform well as traffic peaks during the critical holiday season. Our entire tech team is using New Relic’s RPM to ensure high responsiveness. RPM saves us many thousands of dollars by helping us get the most out of our hardware."

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About Shopify

Shopify is a hosted e-commerce service that allows businesses to set up an online store to sell their goods. It lets business owners get started quickly, design a beautiful store, organize and display products, accept credit card payments, and track and respond to orders — all without the hassle of hiring IT staff. Shopify is based in Ottawa, Canada. To learn more about Shopify, visit

About New Relic

As a leader in observability, New Relic empowers engineers with a data-driven approach to planning, building, deploying, and running great software. New Relic delivers the only unified data platform that empowers engineers to get all telemetry—metrics, events, logs, and traces—paired with powerful full stack analysis tools to help engineers do their best work with data, not opinions. Delivered through the industry’s first usage-based consumption pricing that’s intuitive and predictable, New Relic gives engineers more value for the money by helping improve planning cycle times, change failure rates, release frequency, and mean time to resolution. This helps the world’s leading brands including adidas Runtastic, American Red Cross, Australia Post, Banco Inter, Chegg, GoTo Group, Ryanair, Sainsbury’s, Signify Health, TopGolf, and World Fuel Services (WFS) improve uptime, reliability, and operational efficiency to deliver exceptional customer experiences that fuel innovation and growth.

Media Contact

New Relic, Inc.